How to say phone number in English. Telephone conversation in English
But also talking on the phone. From this article, you will learn useful words and expressions for talking on the phone in English, find out why it is more difficult to speak on the phone than in person, and at the end I give a video with an example of a telephone conversation.
The main difficulty of a telephone conversation in English
The difficulty is that we do not see the interlocutor. Speaking face to face, we not only listen to speech, but also, without realizing it ourselves, pay attention to non-verbal (non-verbal) means of communication: gestures, lip movements, eyes, facial expressions, body movements. Sometimes these means can express more than words. In any case, they greatly help to understand the interlocutor.
How to learn to understand English speech on the phone?
- Develop listening comprehension skills plus.
- Know telephone vocabulary, expressions (the simplest).
- And, of course, practice.
Listening comprehension is not a matter of memorizing some rules, words, tables and lists, but a matter of practice only. Just like in sports. Reading articles and watching motivational videos will not make you faster, stronger, more resilient - only exercises, regular workouts will do. Fortunately, now there are not only easily accessible audio and video recordings in English (YouTube, for example), but also special services for developing listening skills, like.
I note that understanding the interlocutor speaking on the phone is easier than understanding. In the movies, the characters speak fluently, but on the phone, people still try to speak more clearly, more distinctly. They can be asked to repeat a word or phrase - this is not unusual even when talking in mother tongue. Therefore, if you do not understand foreign TV shows well, and tomorrow you will be hired for an internship in a foreign company, do not panic: it is much easier to understand real people than the heroes of your favorite sitcoms.
Useful words for talking on the phone in English
(phone) call | phone call |
ring | phone ringing (the sound of a ringing phone itself) |
to call, to phone | call |
cell phone, mobile phone | cell phone (mobile phone) |
home phone | home phone |
office phone | work phone (at work) |
business phone | work phone (work phone number) |
corporate phone | corporate phone (issued by the employer) |
plan | tariff plan |
text (text message) | text message (SMS) |
to text | write sms, chat |
to dial | dial |
to answer a call | to answer the call |
to return a call, to call back | call back |
handset | handset (landlines) |
to pick up | pick up the phone, answer the call |
to get through (to someone) | call (to someone) |
to hang up | hang up |
busy signal | busy signal" |
dialing tone (dial tone) | tone (when going off-hook) |
ringback tone (ring tone) | beeps |
answering machine | answering machine |
star, asterisk | star |
hash | lattice |
How to pick up the phone, get through, call back and hang up in English
Probably the most useful words from the list are four phrasal verbs: to pick up (pick up the phone), to get through (get through), to call back (call back), to hang up (hang up).
- to pick up- answer the call, pick up the phone.
Your phone is ringing. Pick it up. - Your phone is ringing. Answer.
You can also say to answer the call is a more formal version.
One second, please, I have to answer the call. - Just a second, please, I have to pick up the phone.
- to call back- call back.
Oh, sorry, I'm kinda busy now, can you call me back later? - Oh, sorry, I'm kind of busy now, you can later call back?
A more official version to return the call.
This is Tom Wilson returning your call. – This is Tom Wilson, you asked call back(lit.: This is Tom Wilson calling you back)
Note: the phrase “This is *** returning your call” is one of the standard phrases in business communication by phone.
- to get through- call.
Did you get through? - You got through?
I couldn't get through to her.- I couldn't get to her. get through.
- to hang up- hang up, end the conversation.
Don't hang up! - Not hang up!
There is also an expression to hang up on someone\something- hang up, interrupting the conversation.
She hung up on me! - She is hung up! (talking to me)
I had to hang up on that rude talk. - I had to hang up in response to this rude conversation.
Difference between office phone, business phone, corporate phone
Under office phone understand the telephone itself, which is in the office, and the number of this phone:
My office phone is broken, I'm calling from my cell phone. - My work phone broke, I'm calling from a cell.
Please write down my office phone. - Write down my work phone number.
Under business phone usually understand a work phone number:
I don't have his cell phone number but we can google his business phone. – I don’t have his cell phone number, but we can google it work number.
corporate phone is a mobile phone that an employer gives to employees. In Russian, they usually say “work phone” or “corporate phone”.
What is your corporate phone policy? What are your terms of use corporate phones?
Dialing tone and ringback tone
Dialing tone- This is a continuous tone signal (beep) that is heard if you pick up the handset of a working phone. If there is no dial tone, then the phone is not working.
ringback tone- these are “beeps” in our understanding. That is, the beeps that ring when we get through. If there are beeps, then the subscriber's phone is already ringing (phone is ringing).
We speak on the phone in English: useful phrases
Introducing by phone | |
---|---|
Hi, it's Mark (informal) | Hello, this is Mark (informal) |
Hello, this is Mark speaking | Hello, says Mark (calling someone) |
We answer the call | |
Hello? | Hello? |
Mark speaking | This is Mark \ Mark speaking (answering the phone) |
Doctor Johnson's office. How can I help you? | Dr. Johnson's office, how can I help you? (answering a call) |
Let us know who we want to talk to | |
Is Bill here? (informal) | Is Bill here? (informally) |
I'd like to speak to Bill | I would like to talk to Bill |
Can I speak to Bill? | May I speak to Bill? |
Responding to a request to talk to someone | |
Speaking | This is me (if the person they want to talk to picks up the phone) |
Who shall I say is calling? | How can I introduce you? (How can I tell who's calling?) |
Hold the line, please (hold on the line) | Please don't hang up. |
I'm sorry but he is not available at the moment | Unfortunately, it is currently unavailable (it is not available) |
He is out of the office now | He's not in the office right now. |
I'm transferring your call | I connect you (transfer call) |
May I take a message? | Can I receive a message? (Should I give him something?) |
Please send something, call back | |
May I leave a message? | Can I leave a message? (can you send him a message from me) |
Please ask him to call me back | Please ask him to call me |
Hello, this is Bill, you asked me to call you back | Hello, this is Bill. You asked to call back |
This is Bill returning your call | This is Bill calling you back (This is Bill, you asked for a call back) |
Thank you for calling back | Thank you for calling |
I do not understand | |
I didn't catch (get) your name | I didn't hear your name |
Could you repeat your name, please? | Could you repeat your name, please? |
How do you spell your name? | How is your name spelled? |
I'm sorry I didn't understand you | I'm sorry, I did not understand you |
I'm afraid I did not get your point | I'm afraid I didn't understand you |
Can you repeat please? | Could you repeat? |
Could you speak (a bit) slower please? | Could you speak (a little) slower? |
Could you speak louder please? | Would you speak louder, please |
I can't hear you | I can not hear you |
We end the call | |
Thank you for calling. Bye for now | Thank you for calling, see you soon |
Thanks for your help. Bye | Thanks for your help, bye |
Ring ring! The article is dedicated to those who want to learn how to talk on the phone in English beautifully and competently. Basically, we will talk about workflows. With the help of our phrases for a telephone conversation in English, you will learn how to correctly greet the interlocutor or answer a greeting, find out who called and ask to leave a message, make an appointment or leave an important message for a partner, and much more. Enjoy reading!
The most important rule in a telephone conversation is not to be afraid of difficulties. If you do not understand something during the conversation, tell the interlocutor about it:
My English isn't very strong. Could you speak slower, please?
I am not very strong in English. Could you speak more slowly, please?
Don't be shy, people will come to meet you. And don't forget to be polite, try to use " сould" instead of " can" , as well as " please" and " thanks you».
How to greet someone
Any conversation, as you know, begins with a greeting or acquaintance:
Hello.
Hello.
This is Nick Carter calling.
Worried about Nick Carter.
Nick Carter here.
This is Nick Carter.
It's Nick Carter from "Green House" here.
This is Nick Carter from the Green House Company.
After you've introduced yourself, don't forget to ask an important question:
Is it convenient for you to talk at the moment?
Are you comfortable talking now?
If, suddenly, your interlocutor is busy, immediately check whether it is possible to call back and what time will be the most suitable:
Can I call you back?
Can I call you back?
Could you tell me the best time to call you back?
Can you please tell me when is the best time to call you back?
How to answer a greeting on the phone
Let's imagine the opposite situation: you got a call and introduced yourself. How to answer correctly?
Start with the standard "Good morning / afternoon / evening", then you can use the following phrases:
It's Green House. How may I help you?
This is Green House. How can I help you?
"Green House", Nick Carter speaking. How may I be of help?
"Green House", Nick Carter on the phone. How can I help you?
"Green House", Nick Carter speaking. Is there anything I can do for you?
"Green House", Nick Carter on the phone. Can I help you?
Or this situation: you are very busy at the moment and cannot talk.
Sorry, I'm busy at the moment.
I'm sorry, I'm busy right now.
And do not forget to politely ask the interlocutor to call you back later.
Could you call back a bit later, please?
Could you call back a little later?
What if the person has the wrong number? In this case, use one of the following phrases:
What number are you calling?
What number are you calling?
Sorry, you must have the wrong number.
Sorry, you must have the wrong number.
Sorry, you've got the wrong number.
I'm sorry, you have the wrong number.
You must have misdialed.
You must have dialed the wrong number.
How to check caller information
If the interlocutor did not introduce himself, be sure to specify who is calling you and for what purpose. In such a situation, the following phrases will help you:
Who is calling, please?
Please, introduce yourself.
May I ask who's calling?
May I ask who is calling?
Can I have your name, please?
May I know your name please?
Where are you calling from?
Where are you calling from?
Could you tell me what it's about?
Could you tell me the purpose of the call?
Could you tell me the purpose of the call?
Who do you want to speak to?
Who would you like to talk to?
What company are you calling from?
What company are you calling from?
How to ask to be connected to the right person
You call the company and the wrong person answers. Ask a member of staff to connect you to the right person. Use these phrases:
Can I speak to Ann?
May I speak to Anna?
Can I get to Ann, please?
May I speak to Ann, please?
Can I speak to Anna please?
Could I speak to Ann, please?
Can I speak to Anna please?
Could you put me through to Ann, please?
Could you connect me to Anna, please?
Is Ann there, please?
Tell me, please, is Anna there?
How to ask to wait for a connection with the right person
The opposite situation: you pick up the phone and realize that the caller wants to talk not with you, but with another employee. Ask the interlocutor to wait a bit. The following phrases will help you with this:
Hold the line, please.
Please stay on the line.
One moment please.
One minute please.
I "ll put you through to him / her.
I will connect you with him/her.
Please hold and I'll put you through to his office.
Please wait and I will connect you to his office.
One moment, please. I'll see if Ann's available.
One minute please. I'll see if Anna can come to the phone.
What to do if the connection is bad
You call, but the interlocutor cannot hear you - interference on the line. Don't be discouraged, these phrases will help you out (or not help you out, because the connection is bad):
Can you hear me?
You hear me?
I can't hear you.
I can not hear you.
It's a bad line. I can barely hear you!
Bad connection. I can barely hear you!
Could you please speak up a little?
Could you speak a little louder, please?
Could you speak a bit louder, please?
Could you speak a little louder, please?
Sorry, I didn't get that.
I'm sorry, I did not catch you.
Could you please repeat that?
Could you repeat that?
Come again?
Repeat?
Could you say it again, please?
Sorry, I didn't understand what you said. Could you repeat, please?
You said his name was Alex, right?
You said his name is Alex, right?
Let me repeat that just to make sure.
Let me repeat to make sure I understand everything correctly.
Could you please call me back? I assume we have a bad connection.
Could you call me back? I think we're having communication problems.
How to make an appointment by phone
Are you calling a person to make an appointment but don't know how to do it? Then the following phrase templates are for you. They sound polite and will help you negotiate with your co-worker.
I'd like to arrange an appointment.
I would like to arrange a meeting.
When is it convenient for you?
When is it convenient for you?
Would next Monday be okay?
Is next Monday convenient for you?
I can make it after six.
I can meet you after six o'clock.
Shall we say, 6:30 next Monday, at the "Green House" office?
So, at 6:30 on a Monday at the Green House office?
How to politely interrupt someone on the phone
You are talking on the phone and suddenly a question arises during the conversation, and you need to interrupt the interlocutor to clarify the information. You can do this politely with the help of such phrases:
Wait a minute, please. What about...?
Wait a minute! And what's about...?
Would you mind if I just say something here?
Do you mind if I say something now?
Hold on a second. May I add something here, please?
Wait a second. Can I add something please?
How to ask to tell the person that you called
Have you called your foreign partners, but the person you need is not in place? Ask him to tell him about your call and do not forget to leave your contact details.
Could you please tell her Nick Carter from "Green House" called?
Could you please tell her that Nick Carter from Green House called?
Tell her I will call tomorrow, please.
Please tell her that I will call tomorrow.
Please, tell her Nick Carter phoned and I'll call again at half past six.
Please tell her Nick Carter called. I will call back at 18:30.
Could you ask her to call me back?
Could you ask her to call me back?
She can reach me at 777-5555.
She can contact me at 777-5555.
How to take a message to someone
They called you and asked you to hand over the phone to a colleague, but he is not there. You need to politely communicate that the person can't answer the phone and offer to leave a message.
I "ll let him know you called.
I'll tell him you called.
What is your number?
What's your phone number?
Would you like to leave a message?
Would you like to leave a message?
I'm sorry, Nick's not in at the moment. Can I ask who's calling?
Unfortunately, Nick is not there. May I know who is calling?
He's busy right now. Could you please call back later?
At the moment he is busy. Could you call back later?
I'm sorry, he's on another call at the moment.
Unfortunately, he now speaks on a different line.
How to leave a message on the answering machine
You called, but no one answered your call. The answering machine has been activated and you need to leave a message.
Hello, this is Nick Carter calling for Ann. Could you please call me back as soon as possible? My number is 777-5555. thank you.
Hello, this is Nick Carter, I need Anna. Please call me back as soon as you can. My number is 777-5555. Thank you.
What message to write for your answering machine
Do not be too lazy to record a message for your answering machine. This will help you not to miss important calls. The text might look like this.
Thank you for calling. There's no one here to take your call at the moment. Please, leave your message after the signal, and I'll get back to you as soon as possible. thank you.
Thank you for calling. There is no one near the phone to answer your call. Please leave a message after the beep and I will call you back as soon as I can.
Hello, this is Nick Carter. I "m sorry I"m not available to take your call at this time. Please, leave a message and I"ll get back to you as soon as I can. Hello, this is Nick Carter. I'm sorry, but I can't take your call right now. Please leave me a message and I will call you back as soon as I can.
Yes? ...ha-ha! Just kidding, this is voicemail. Leave a message if you got something to say. If you ain't got something to say, then don't leave anything. Bye!
Yes? ... Haha! Just kidding, it's an answering machine. Leave a message if you have something to say. If you have nothing to say, then leave nothing. Bye!
Farewell on the phone
You have successfully talked on the phone, and now it is time to end the conversation. How to do it right? To do this, you will need the following phrases:
It's been nice talking to you.
It was a pleasure talking to you.
I hope I"ve been informative.
I hope I could help you.
Have a nice day.
All the best.
Thanks for calling. goodbye.
Thank you for calling. Goodbye.
Goodbye, Ann.
Goodbye, Anna.
We advise you to use our simulator to consolidate the words on the topic "Telephone conversation"
An example of a telephone conversation in English (with translation)
Now let's look at a couple of examples of talking on the phone in English.
Secretary: Good morning, "Best Motors" Company. How can I help you?
Jack: Hello, this is Jack Wharton speaking. Could I speak to Nick Stanley, please?
Secretary: Oh, I'm afraid Mr. Stanley isn't here at the moment. Would you like to leave a message?
Jack: Certainly. Would you, please, ask him to call me back? I need to talk to him urgently!
Secretary: Yes, of course. Thank you for your call.
Jack: Thanks, bye.
Secretary: good bye.
Receptionist A: Cassat Company. Can I help you?
Patrick: Yes, I would like to speak to Mr. Green please.
Receptionist 1: Do you have an extension for him?
Patrick: No, I don't, but I know he is in the delivery department.
Receptionist 1: Hold on, please. I "ll ring that department.
Patrick: thank you.
Receptionist B: Delivery department, Miss Elliot.
Patrick: Mr. Green please.
Receptionist B: Mr. Green is on the other line at the moment. May I know who's calling to let him know?
Patrick: This is Patrick Brown. Mrs. Priesley suggested that I call him.
Receptionist B: Will you hold on or would you like to leave a message?
Patrick: I'll hold on, thank you.
Mr. green: Mr. Green speaking. How can I help you?
Patrick: Yes, my name is Patrick Brown. A mutual friend of ours, Susan Priesley, referred me to you. I am interested in changing careers, and she thought you would be a valuable source of information for me.
Mr. green: Mrs. Priesley, of course. How can I help you?
Patrick: I would like very much to come up and speak with you. Would you be willing to give me a few minutes of your time?
Mr. green: Well, my schedule is a little tight. When would you like to meet?
Patrick: Whenever it is convenient for you.
Mr. green: Well, can you make it after five o'clock some day next week?
Patrick: Yes, absolutely.
Mr. green: Fine, then how about 5:15, Wednesday, my office?
Patrick: Next Wednesday at 5:15 then. Thank you very much, Mr. green.
Mr. green: You "re welcome. Hold on, my secretary will give you directions.
Patrick: thank you. See you on Wednesday!
Conclusion
So, if you practice these phrases, then during a telephone conversation in English, they will be remembered instantly. It's a great idea to practice with some of your colleagues or friends: call each other and have at least part of the phone conversation in English. Dare!
Big and friendly family EnglishDom
If you are confidently talking with the interlocutor in person, but at the thought that you need to make a phone call, you are covered in cold sweat - this article is for you.
Today we will talk about how to conduct a dialogue in English on the phone, what phrases to use for a conversation, and also consider examples of a telephone conversation in English with translation.
Communication by telephone (a conversation over the telephone or telephone conversation) is always more difficult to conduct than the usual face to face dialogue (face to face). This is due to the fact that the interlocutor on the other end of the wire does not see your facial expressions and gestures. He evaluates what was said by the pace of speech, intonation and pronunciation - in this case, it is your knowledge of the English language that is “under the gun”.
Of course, for the most part, we are talking about business calls: if you need to call someone at work, take a call from the HR service (recruitment), report to the director about the project, or interest potential partners in the product. But the skill of telephone conversations in English will be useful to you in life: book a table in a restaurant, book a hotel room, call government services, an insurance hotline, a medical institution, and many other places.
The first impression is formed, as a rule, in the first 30 seconds of a telephone conversation. Therefore, you need to be confident and calm. Check out our helpful tips how to prepare for a dialogue by phone and successfully conduct it:
- Write a conversation plan.
Especially if you are going to call a work partner abroad. Write on a piece of paper a few key topics that you would like to discuss. You can do this schematically, or you can immediately - in whole sentences, so as not to stray and not forget the thought during the conversation. This will help you not to be nervous, because you will know exactly what to say to the interlocutor.
- Rehearse the dialogue.
Before making an important call, we recommend that you “scroll” it several times not only in your head, but also speak it out loud. You can do this in front of a mirror, or you can ask a friend or family member to help you. So you will not only remember the phrases you wanted to say faster, but also feel more confident.
- Use an electronic dictionary.
During a conversation, your interlocutor may use words that you do not yet know. In this case, keep an electronic dictionary handy. Ask the person to spell the word (to spell) and check its meaning online.
- Don't be afraid to ask to repeat what you don't understand.
Maybe the connection quality is not very good, and your conversation is interrupted by noise and silence, or maybe you just didn’t understand the meaning of the phrase the first time. One way or another - ask the interlocutor to repeat what was said. There is nothing shameful in this. In addition, while he repeats, you can consult your plan or electronic dictionary.
- Maintain a formal communication style and be polite.
It's like with official letters: don't abbreviate words or use slang unnecessarily.
And of course, don't forget to use polite turns of phrase like "could you, please" and "thank you", otherwise you can be considered a rude interlocutor.
- Practice listening.
Those who have to talk a lot on the phone in English should develop their listening skills. This is necessary to make it easier to understand foreign speech by ear, regardless of the accent, intonation and speed of the interlocutor's speech.
- Work on your pronunciation.
In addition to simple listening, you need to work on your speech as well. Practice dialogues more often, pronounce complex words and constructions aloud.
- Learn phrases for communication.
By memorizing a few of these universal phrases, you can supportalmost any conversation, including telephone. Check them out.
- Use professional vocabulary.
In addition to common phrases for communication, you just need to know highly specialized vocabulary for your work topics. This will allow you not only to understand what exactly your interlocutor is talking about, but also increase the level of trust on his part when you skillfully operate with terms in a conversation.
Well, now let's go directly to the phrases themselves, which are useful for talking on the phone in English.
Greeting and starting a conversation
You can introduce yourself on the phone in different ways. The simplest and most understandableHello, this is...(Hello, this is...). Next, give your name and occupation or position, if necessary. Imagine that a guy named John calls someone. He may just introduce himself"This is John".
Other phrases to start a conversation with:"John is speaking" and "It's John here" (This is John).
If you are calling on behalf of a company, then say so right away:
good morning. This is John Brighton from "IST Solutions" - Good morning. This is John Brighton from IST Solutions.
If you are calling a specific person and you know his name, then you can ask him to the phone using the following phrases:
- Could/Can/May I speak to..., please? Can I speak to... please?
- May I speak to...? - Please....!
- Is...in? - … in place?
- This is John calling for ... - This is John, I'm calling ...
If, on the contrary, you receive a call, and the interlocutor did not introduce himself, then you can clarify his name:
- Could I ask who is calling? - May I know who is calling?
- May I ask who is calling? - Can I ask who's calling?
- Can I take your name, please? - May I know your name, please?
You can immediately ask about the purpose of the call:
- Where are you calling from? - Where are you calling from?
- Could you tell me what it is about? - Could you tell me the purpose of the call?
- Who are you calling? - Who are you calling?
- Who do you want to speak to? - Who would you like to talk to?
- The name of the person you are calling, please? - Please state the name of the person you are calling.
- What company are you calling from? - What company are you calling from?
It would be good manners to ask the interlocutor whether it is convenient for him to talk on the phone now:
Is it convenient for you to talk at the moment? - Are you comfortable talking now?
By the way, if you call to book a hotel room or a table in a restaurant, then go straight to the point:
I'm calling to make a reservation - I'm calling to book (room, table).
It also happens that the person you are calling is currently busy. Or maybe you're busy and can't answer. Standard phrases come to the rescue:
- Can I call you back? - Can I call you back?
- Could you call me back, please? – Could you call me back, please?
- I'll call back later - I'll call you later.
- Could you call again a little later, please? - Could you call back a little later?
- Try calling again later - Try calling back later.
- Could you tell me when the best time to call is? - Tell me, please, when is the best time to call you back?
It happens that a person is busy or has gone away and cannot answer the call. How to answer that a person is not there and ask when he will return:
- He is not here - He is not in place.
- Mr Brown is out at the moment - Mr Brown is out now.
- I'm afraid he "s out at the moment - I'm afraid he's not there now.
- John is not here right now - John is not here right now.
- I am afraid he is in a meeting now - I'm afraid he is in a meeting now.
- He is talking on another phone now - He is now talking on another phone.
- She is not in the office at the moment - She is not in the office now.
- When will he be in? - When will he come?
- In about 2 hours. - 2 hours later.
- Not will be back in 15 minutes - He will be back in 15 minutes.
- She will be back in an hour - She will be back in an hour.
In this case, we leave our phone number (or ask the interlocutor for it) or leave a message for the addressee. By the way, the number that we leave is called "call back number".
- What is your phone number? - What is your phone number?
- Could you leave your phone number, please? - Could you leave your number? Could I get your phone number, please? - May I have your number?
- My telephone number is... - My phone number is...
- You can reach me at... - You can reach me at...
- Call me at... - Call me at the number ...
- Could you please tell me... - Please tell me...
- Can I get your name? - May I know your name?
- Could/Can/May I take a message? - Can I send something?
- Would you like to leave a message? - Would you like to leave a message?
- Is there any message? - Anything to convey?
- What message would you like to leave? - What would you like to convey?
- Tell him I will call in the evening, please - Tell him that I will call in the evening, please.
- Tell him John phoned and I'll call again at half past four - Tell him that John called and I'll call you back at 16:30.
Write down the caller's number: “Hold on, let me grab a pen and a piece of paper. What's your number again? (Wait, I'll take a pen and paper. What number did you call?). Reassure the person that you will convey the message:
- Great! I'll let him know you called - Excellent. I'll let him know you called.
- I will pass on the message - I will pass the message.
But the caller can also say that he will not transmit anything and just call back: No, that's okay. I'll try again later (No, it's okay. I'll try to call back later). You can use this phrase for yourself.
What to do if you dialed the wrong number and got to the wrong place? Clarify the number and, politely apologizing, end the conversation:
- Is this 555-5555? - Is this number 555-5555?
- I must have got the wrong number - I must have dialed the wrong number.
- I'm sorry, I must have dialed the wrong number - Sorry, I must have dialed the wrong number.
- Sorry to have troubled you - Sorry that I had to disturb you.
If, on the contrary, they called you and made a mistake, then you should check with the person on the other end of the wire where he called and also politely say that he made a mistake:
- What number are you calling? - What number are you calling?
- What number did you dial? - What number did you dial?
- I’m sorry, but we don’t have … here - Unfortunately, we don’t have an employee with that last name.
- Sorry, you must have got the wrong number - Sorry, you must have got the wrong number.
- Sorry, you've got the wrong number - Sorry, you have the wrong number.
- You must have misdialed - You must have dialed the wrong number.
If the number dialed is correct and the person you are calling is on the spot, then you will be connected to him:
- I "ll put him on - I will connect you with him.
- I'll put you through - I will connect you.
- Please hold, I'll transfer you - Please wait, I will transfer you.
- Please hold and I "ll put you through to his office - Please wait and I will connect you to his office.
You can also use the following phrases to take a time out and call someone to the phone if you're on a call:
- One moment, please - Just a minute, please.
- Just a moment, please - Just a moment, please.
- Please hold - Please wait.
- Hold the line, please - Please stay on the line.
We continue talking on the phone
Let's say you got to the right place and the person you want to talk to is in place. Let's move on to phrases that will come in handy during the conversation itself.
It happens that the connection is bad and you need to tell the interlocutor about it:
- Can you hear me? - You hear me?
- I can "t hear you - I can't hear you.
- It "s a bad line - The connection is bad.
- This line is so poor - Communication is very poor.
- This is such a terrible line (It "s a really bad line). I can't hear a thing - I can't hear anything, the connection is terrible.
- Sorry, it's too noisy here today - Sorry, it's very noisy here today.
- The line just went dead - The connection was disconnected.
Therefore, it is normal if you ask to repeat something or speak more clearly:Could you please speak up a little? - Could you speak a little louder, please?
- Sorry, can you speak up? - Excuse me, could you speak louder?
- Could you please speak a little slower? My English is not very strong - Could you speak a little slower, please. I don't speak English very well. Could you speak a little louder, please? - Could you speak a little louder, please?
- Sorry, I didn't quite understand that - Sorry, I didn't quite understand what you told me.
- Sorry, I did not catch you - Sorry, I did not understand you.
- Sorry, I did not catch that - I'm sorry, I didn't understand.
- Could you please repeat that? - Could you repeat it?
- I'm sorry, I didn't get that. Could you say it again, please? Sorry, I didn't understand what you said. Could you repeat, please?
- Could you repeat your last phrase, please? - Could you repeat your last sentence, please?
- I'm sorry, I don't understand. Could you repeat that, please? - Sorry, I can't understand. Could you repeat this one more time, please?
- Could you, please, repeat what you said? - Could you repeat what you said?
If everything is very bad - just sayCould you call me back, please? I think we have a bad connection (Could you call me back? I think we have a connection problem).
Most likely, you will need to ask the interlocutor to spell something in order to understand the name or title. This is fine:
- Would you mind spelling that for me? - Please spell it out (Do you mind spelling it out?)
- How do you spell that? - Spell it out, please.
Just as we in Russian are used to spelling based on names (Ruslan, Olga), so in English there is a universal alphabet for this:
A-Alpha
B-Bravo
C - Charlie
D - Delta
E-Echo
F-Foxtrot
G-Golf
H - Hotel
I - India
J - Juliet
K - Kilo
L-Lima
M - Mike
N-November
O-Oscar
P-Papa
Q - Quebec
R-Romeo
S-Sierra
T - Tango
U-Uniform
V - Victor
W - Whiskey
X-X-ray
Y - Yankees
Z-Zulu
By the way, the line you are calling on may be busy:
- The line is busy - Busy.
- I'm sorry, but the line is engaged at the moment - I'm sorry, but the line is busy now.
- I can "t get through at the moment - I can't get through.
It happens that during a conversation the essence is a little lost or you want to say something else. The following phrases will help to politely interrupt a person:
- Wait a minute! What about?.. - Wait a minute! And what's about?..
- Would you mind if I just say something here? "Do you mind if I say something now?"
- I'm sorry for interruption, but... - Sorry for interrupting you, but...
- May I add something here, please? - Can I add something, please?
If the conversation has gone completely wrong, then politely return to the topic:
- So, let me continue... - So, let me continue...
- Anyway, let's get back to the topic... - Anyway, let's get back to the topic...
- To return to what I was talking about... - Returning to what I was talking about...
If you have a long conversation on a mobile phone, then the device may be discharged. You can report this to the interlocutor as follows:
- I'm sorry, I need to recharge my mobile. The battery is very low - I need to recharge my phone, the battery is almost dead.
- My battery "s about to run out - My battery is almost empty.
- I need to charge up my phone - I need to charge my phone.
By the way, you can express your intention to call or use someone else's phone in a public place by contacting a person:
- I have to make a phone call - I need to make a phone call.
- Could I use your phone? It's urgent! - Can I use your phone? It's urgent!
Before you say goodbye, do not forget to sum up the main results of the telephone conversation. If you booked a room or a table in a restaurant - ask again to clarify all the details, if you made an appointment (arrange an appointment), then check the place and time again. Don't forget to leave your contacts to the person if this is your first conversation.
Parting
Everything is quite simple here: be polite, say goodbye to the interlocutor by name and say that you were glad to talk to him on the phone.
- Bye, ... - Goodbye, ...
- Goodbye, ... - Goodbye, ...
- thank you. Goodbye - Thank you, goodbye.
- Take care, goodbye - Take care of yourself, goodbye.
- Have a nice day - All the best.
- It "s been nice to talk to you - It was nice to talk to you
- I look forward to hearing from you soon - I look forward to your next call.
- I hope to have been of help to you - I hope I could help you.
- Thanks for calling. Goodbye - Thank you for calling. Goodbye.
By the way, do you remember that there is such a thing as an answering machine? Although in recent times they are becoming rarer, in some companies and houses are still used.
Option for personal answering machine:Hello, this is John. I "m sorry I"m not available to take your call at this time. Please, leave me a message and I "ll get back to you as soon as I can. as soon as I can).
Business telephone conversation in English is one of the most difficult tasks that employees of international companies have to perform. The point here is the language barrier, and the fear of not understanding the interlocutor. Therefore, we will tell you what phrases can be used in a telephone conversation in English in different cases, and give general advice on how to properly communicate on the phone with native speakers in order to understand and be understood.
We have written a simple travel phrasebook that contains dialogues, phrases and a dictionary on 25 essential topics. Go on a journey with the main character and improve your English. You can download the book for free at.
Useful phrases for talking on the phone Greetings
The theater begins with a hanger, and a telephone conversation in English begins with a greeting. In addition to the usual Good morning/afternoon/evening, you need to introduce yourself. According to the rules of etiquette, you need to immediately tell the interlocutor who is bothering him. In this case, it is advisable to give not only your full name, but also the company that you represent.
Welcome phrases in English on the phone:
Phrase | Translation |
---|---|
This is Ostap Bender calling. | This Ostap Bender worries. |
It's Ostap Bender here. | This is Ostap Bender. |
It's Ostap Bender from “Horns and hoofs” here. | |
This is Ostap Bender from “Horns and hoofs”. | This is Ostap Bender from Horns and Hooves. |
And after the person greets you, be sure to ask a simple but very important question:
Phrase | Translation |
---|---|
Is it convenient for you to talk at the moment? | Are you comfortable talking now? |
If the person is busy, immediately ask when you can talk to him. Consider the following phrases:
Phrase | Translation |
---|---|
Can I call you back? | Can I call you back? |
I'll call back later. | I'll call back later. |
Could you tell me when the best time to call is? | Can you please tell me when is the best time to call you back? |
It may also happen that you dial the wrong number. In this case, you can use the following phrases:
How to respond to a greeting
And now imagine the opposite situation - they called you and introduced themselves. How to answer the interlocutor correctly?
First, be sure to say hello in the usual words Good morning/afternoon/evening, then, depending on your position and the specifics of cooperation with foreign partners and clients, you can use the following phrases to talk on the phone in English:
Phrase | Translation |
---|---|
Horns and Hoofs. How can I help you? | "Horns and hooves". How can I help you? |
Thank you for calling “Horns and hoofs”. Ostap Bender speaking. How can I help you? | Thank you for calling Horns and Hooves. Ostap Bender on the phone. How can I help you? |
“Horns and hoofs”, Ostap Bender speaking. How may I be of help? | "Horns and Hooves", Ostap Bender on the phone. How can I help you? |
“Horns and hoofs”, Ostap Bender speaking. Is there anything I can do for you? | "Horns and Hooves", Ostap Bender on the phone. Can I help you? |
Are you busy at the moment? Politely ask the person to call you back later.
Did the person have the wrong number? Tell him about it with one of the following phrases.
Phrase | Translation |
---|---|
What number are you calling? | What number are you calling? |
What number did you dial? | What number did you dial? |
I'm sorry, but we don't have Mr. Koreiko here. | Unfortunately, Mr. Koreiko does not work for us / we do not have an employee with that last name. |
Sorry, you must have the wrong number. | Sorry, you must have the wrong number. |
Sorry, you've got the wrong number. | I'm sorry, you have the wrong number. |
You must have misdialed. | You must have dialed the wrong number. |
There are situations when a person did not make a mistake with the number, but his call is unpleasant for you, for example, if he obsessively offers you unnecessary goods or services. How to politely answer an unwanted call?
Phrase | Translation |
---|---|
I'm sorry, I'm not interested. | Unfortunately, I'm not interested. |
Sorry, I'm busy at the moment. | I'm sorry, I'm busy right now. |
We have no interest in your services. | We are not interested in your services. |
Please, accept that I do not want any more telephone calls. | Please note that I do not want you to call me. |
How to check caller information
Let's say you get a call, but you don't introduce yourself. In this case, you need to avoid pauses in the conversation and immediately clarify who is calling and for what purpose. In this situation, use the following phrases:
Phrase | Translation |
---|---|
Who is calling, please? | Please, introduce yourself. |
Could I ask who's calling? | May I know who is calling? |
May I ask who's calling? | May I ask who is calling? |
Can I take your name, please? | May I know your name please? |
Where are you calling from? | Where are you calling from? |
Could you tell me what it's about? | Could you tell me the purpose of the call? |
Who are you calling? | Who are you calling? |
Who do you want to speak to? | Who would you like to talk to? |
The name of the person you are calling, please? | Please state the name of the person you are calling. |
What company are you calling from? | What company are you calling from? |
How to ask to be connected to the right person
You call the firm, but you get to the secretary or the general phone of a large department. In this case, you need to ask the employee to call the person you need to the phone. You can also ask to be connected to the internal phone of a specific employee. Use these phrases:
Phrase | Translation |
---|---|
Can I speak to Mr. Koreiko? | May I speak to Mr. Koreiko? |
Can I get Mr. Koreiko, please? | |
May I speak with Mr. Koreiko, please? | May I speak to Mr. Koreiko, please? |
Could I speak to Mr. Koreiko, please? | May I speak to Mr. Koreiko, please? |
I'd like to speak to Mr. Koreako, please. | I'd like to speak to Mr. Koreiko, please. |
Is Mr. Koreiko there, please? | Can you please tell me if Mr. Koreiko is there? |
Could you put me through to Mr. Koreiko, please? | Could you connect me to Mr. Koreiko, please? |
Could I have extension number 635? | Could you connect me to number 635? |
How to ask to wait for a connection with the right person
And again the opposite situation - they call your company, and you understand that the interlocutor needs another employee. In this case, you need to ask the person not to hang up and wait for the connection. In a telephone conversation in English, depending on the specifics of your activity, the following phrases are used:
Phrase | Translation |
---|---|
I "ll put him on. | I will connect you with him. |
I'll put you through. | I will connect you. |
Hold the line, please. | Please stay on the line. |
One moment please. | One minute please. |
Please hold and I'll put you through to his office. | Please wait and I will connect you to his office. |
One moment, please. I'll see if Mr. Koreiko is available. | One minute please. I'll see if Mr. Koreiko can answer the phone. |
Do you know what extension he"s on? | Do you know what line he is on (internal phone)? |
What to do if the connection is bad
Interference on the line is the main phobia of any person who needs to conduct a telephone conversation in English. However, don't be discouraged, a few simple phrases will help you deal with this situation. These phrases will help you out in case of technical problems:
Phrase | Translation |
---|---|
Can you hear me? | You hear me? |
I can't hear you. | I can not hear you. |
It's a bad line. | Bad connection. |
This line is so poor. | Very bad connection. |
Could you please speak up a little? | Could you speak a little louder, please? |
Could you please speak a little slower? My English isn't very strong. | Could you speak a little slower, please. I don't speak English very well. |
Could you speak a bit louder, please? | Could you speak a little louder, please? |
Sorry, I didn't quite understand that. | Sorry, I didn't quite understand what you told me. |
Sorry, I didn't catch you. | I'm sorry, I did not catch you. |
Could you please repeat that? | Could you repeat that? |
I'm sorry, I didn't get that. Could you say it again, please? | Sorry, I didn't understand what you said. Could you repeat, please? |
Could you repeat your last phrase, please? | Could you repeat your last sentence, please? |
I'm sorry, I don't understand. Could you repeat that, please? | Sorry, I can't understand. Could you repeat this one more time, please? |
Could you repeat, please, what did you say? | Could you repeat what you said? |
Did you say Saturday 9 a.m.? | Did you say Saturday 9am? |
You said his name was Ostap, right? | You said his name is Ostap, right? |
Would you mind spelling that for me? | Please spell it out. / Would you mind spelling this? |
How do you spell that? | Please spell it out. |
Could you please call me back? I think we have a bad connection. | Could you call me back? I think we're having communication problems. |
Let me read this back to you. | Let me read what I wrote down from your words (to make sure it's correct). |
Let me repeat that just to make sure. | Let me repeat to make sure I understand everything correctly. |
Sometimes not a bad connection, but a call on another line prevents you from talking. If a call on the second line is more important than a call on the first, you can apologize to the interlocutor and ask him to enter into your position. Use these phrases:
How to make an appointment
If you are calling a person to make an appointment with them, use the phrase templates below. They sound polite and will help you quickly negotiate with the interlocutor. Use the following phrases to make an appointment:
Phrase | Translation |
---|---|
I'd like to arrange an appointment. | I would like to arrange a meeting. |
When is it convenient for you? | When is it convenient for you? |
Would next Friday be okay? | Is next Friday convenient for you? |
I could make it after five. | I can meet you after five o'clock. |
I wonder if you would mind if I visited your office next week? | I would like to know if you mind if I visit your office next week? |
Shall we say 5:20 next Friday, in “Horns and hoofs’s” office? | So at 5:20 Friday at the Horns and Hooves office? |
How to politely interrupt a person
During a telephone conversation with a foreign partner or client, it is better not to interrupt the interlocutor, but there are times when this is necessary. You can do this politely with the help of such phrases:
And you will find even more similar phrases in the article “How to masterfully interrupt an interlocutor? Dealing with interruptions".
How to ask to tell the person that you called
Have you called your foreign partners, but the person you need is not in place? Ask him to tell him about your call and do not forget to leave your contact details. Politely ask for a call in the following ways:
Phrase | Translation |
---|---|
Could you please tell him Ostap Bender from “Horns and hoofs” called? | Could you please tell him that Ostap Bender from "Horns and Hooves" called? |
Could you ask him to call Ostap Bender from “Horns and hoofs” when he gets in? | Could you tell him to call Ostap Bender from Horn and Hoof when he arrives? |
Tell him I will call tomorrow, please. | Please tell him that I will call tomorrow. |
Please, tell him Ostap Bender phoned and I'll call again at half past five. | Please tell him that Ostap Bender called. I'll call back at 5:30 pm. |
Do you have a pen handy? I don't think he has my number. | Do you have a pen handy? I don't think he has my number. |
Thanks! My number is 777-5555, extension 13. | Thank you! My number is 777-5555, extension 13. |
Could you ask him to call me back? | Could you ask him to call me back? |
He can reach me at 777-5555. | He can contact me at 777-5555. |
If it's more convenient for you to call the person back yourself, say the following:
Phrase | Translation |
---|---|
When will he be in? | When will he be there? |
That's okay. I'll call back later. | Everything is fine. I'll call back later. |
How to take a message to someone
Did you get a call and were asked to hand over the phone to a colleague, but he is not in place or is he busy? In this case, you should politely inform that the person cannot answer the phone and offer to leave a message. In this case, do not forget to specify the name of the caller, as well as his contact phone number. Learn these phrases:
Phrase | Translation |
---|---|
I "ll let him know you called. | I will tell him that you called. |
Can I take your number? | May I know your phone number? |
What is your number? | What's your phone number? |
Can I take your message? | May I receive your message? |
Is there any message? | Anything to give him? |
I'll pass on your message. | I will pass on your message to him. |
I'm afraid he's out. Would you like to leave a message? | I'm afraid he's gone. Would you like to leave a message? |
I "m sorry, Ostap" s not in at the moment. Can I ask who's calling? | Unfortunately, Ostap is not there. May I know who is calling? |
He "s on meeting right now. Who"s calling please? | He's in a meeting right now. Can you please tell me who is calling? |
He's busy right now. Could you please call again later? | At the moment he is busy. Could you call back later? |
I'm sorry, he's not available at the moment. | Unfortunately, he can't answer the phone right now. |
I'm sorry, he is not in the office at the moment. | Unfortunately, he is not in the office right now. |
I'm sorry, he's on another call. | Unfortunately, he now speaks on a different line. |
Not'll be back in 20 minutes. | He will be back in 20 minutes. |
Can I take a message or shall I ask him to call you back? | Can I send him a message or ask him to call you back? |
What message would you like to leave? | What would you like to convey to him? |
I'll make sure he gets the message. | I will definitely pass on your message to him. |
You can also ask the other person to call you back later by using these phone phrases in English:
How to leave a message on the answering machine
If you only got through to the answering machine, do not rush to hang up. Leave a message so that the person can call you back as soon as they are free. You can leave a simple message like this:
What message to write for your answering machine
Do not neglect the auto answer function in your own phone, because this option will allow you not to miss any important calls. Take 5 minutes and record a simple text for the caller. The text might look like this.
Phrase | Translation |
---|---|
Hello, this is Ostap Bender. I "m sorry I"m not available to take your call at this time. Please, leave me a message and I"ll get back to you as soon as I can. | Hello, this is Ostap Bender. I'm sorry, but I can't take your call right now. Please leave me a message and I will call you back as soon as I can. |
Thank you for calling. There's no one here to take your call at the moment. Please, leave the message after the tone, and I'll get back to you as soon as possible. | Thank you for calling. There is no one near the phone to answer your call. Please leave a message after the beep and I will call you back as soon as I can. |
Thank you for calling “Horns and hoofs’s” office. Our hours are 9 a.m. - 9 p.m., Monday-Sunday. Please, call back during these hours, or leave the message after the tone. | Thank you for contacting the Horns and Hooves office. We work from 9 am to 9 pm from Monday to Sunday. Please call us during business hours or leave a message after the beep. |
Parting
Have you successfully talked on the phone, resolved all the issues? Then the time has come to say goodbye, and this must also be done correctly: without sentimentality and politely. You can say goodbye to the interlocutor like this:
Phrase | Translation |
---|---|
It's been nice to talk to you. | It was a pleasure to talk with you. |
I hope to have been of help to you. | I hope I could help you. |
Have a nice day. | All the best. |
Thanks for calling. Bye for now. | Thanks for your call. Goodbye. |
Thanks for calling. goodbye. | Thank you for calling. Goodbye. |
Bye, Mr. Koreiko. | Goodbye, Mr. Koreiko. |
Goodbye, Mr. Koreiko. | Goodbye, Mr. Koreiko. |
And to see and hear what a telephone conversation in English looks like in practice, we recommend watching the following video:
Successful telephone conversation in English: general tips
1. Write a conversation plan ahead of time
If you are going to call your partner or client abroad, your task is simplified, because you can think in advance what you will talk about, what words and phrases to use. Do not be too lazy to write a short plan of your conversation on paper, so you will kill not even two, but three birds with one stone: study the phrases while writing them, make the most accurate and complete plan of the conversation and save your nerves, because during the conversation you will know what to say and when.
2. Try rehearsing the dialogue
To sound confident, try saying the dialogue a few times in front of a mirror or on the phone with a friend. This way you will remember the phrases faster, and during the conversation you will not have to check your plan.
And if you are learning a language online, try to study with your teacher without a camera. This will be a complete imitation of a telephone conversation. Try acting out a dialogue with the teacher using your plan. If you practice this way at least a few times, then when talking on the phone it will be easier for you to understand the person on the other end of the line.
3. Don't worry
Excitement affects understanding in the same way as poor communication: if you listen to interference (or an inner voice that says that you will not understand anything), they will interfere with you, and if you do not pay attention to them, you will be able to understand the interlocutor . The more relaxed you are about a telephone conversation in English, the easier it will be for you and the person on the other end of the line.
4. Be formal
The formal style of communication is different from the usual conversational. We communicate politely with business partners, avoid slang, word abbreviations, etc. You can read more about the features of the formal style of English.
5. Be as polite as possible
The concept of "politeness" in our country and abroad is quite different. Pay attention to the phrase templates we have proposed: in almost every one of them there is a “Could you please” construction, in every sentence there is the word “please”. Moreover, in translation into Russian, the word “please” does not even always fit logically into the phrase. It sounds like obsessive politeness to us. In sentences in English, be sure to use words such as “please” and “thank you”, otherwise you may seem rude to the interlocutor.
6. Keep an electronic dictionary handy
You can't understand some word that is played important role in your partner's speech? Ask the interlocutor to spell this word and look up its meaning in the dictionary. It is impossible to learn all the words from the English dictionary, so your partner will normally react to the request to repeat the word. So before every business conversation on the phone in English, turn on the computer and open one of the electronic dictionaries.
7. Ask to repeat what you don't understand.
Remember, even when we have a telephone conversation in Russian, sometimes we don’t understand the interlocutor or we can’t hear some words due to poor communication. In this case, without a shadow of embarrassment, we ask the interlocutor to repeat what was said. What prevents us from doing the same when talking on the phone in English? Your partner or client understands that you are speaking a non-native language, so they will calmly accept a request to repeat a phrase.
8. Develop Your Listening Skill
The more often you listen to foreign speech, the faster you will get used to it and begin to understand (if you also study grammar and new words at the same time). Therefore, listen to podcasts and audio books, watch videos and news in English. And you can check your understanding of the language by ear and at the same time listen to sample dialogues on the phone in English on the Simple English website. Choose one of the dialogues, turn on the audio recording and try to insert the missing words into the exercise under dictation. And also read our articles "" and "".
9. Work on pronunciation and intonation
Take care not only of yourself, but also of your interlocutor. Try to speak clearly, take your time, pronounce words and sounds correctly. Fluent speech is good in a normal conversation, but not in a dialogue on the phone with business partners. It will be ideal if you try to adjust to the pace of your interlocutor’s speech, in which case you will be “on the same wavelength” with him. If you know that your pronunciation is not yet perfect and you may not be understood, speak at an average pace. A measured pace of speech will allow your interlocutor to understand you and give your words a confident sound. Be sure to read the article "". Keep an eye on your intonation: speak confidently, but in a calm, friendly tone.
10. Learn useful phrases for communication
Those phrases that we presented in the article are excellent "blanks" for your speech. It is best to learn them by heart, so that when you call, do not pick up words, but speak in patterns you already know.
11. Read examples of dialogues in English on the phone
To see how the phrases you have learned "work" in a natural conversation, study examples of telephone conversations, for example, on the official website of the BBC company. On the pages of the resource, you will see several examples of telephone conversations on various topics and pass a test for knowledge of "telephone" vocabulary.
12. Study professional vocabulary
To leave a positive impression of yourself after the conversation, study not only the phrases we have presented, but also the professional vocabulary of your field of activity. Understanding between you and the interlocutor will arise when you speak the same language both literally and figuratively.
Complete list of phrases for download
We have compiled a document for you that will make it easier for you to conduct a dialogue over the phone. You can download it from the link below.
(*.pdf, 292 Kb)
Now you know how to successfully conduct a telephone conversation in English. Engage in listening, learn the phrases we have proposed in English for a telephone conversation and improve your pronunciation, then the interlocutor will understand you, and you will understand him. We wish you successful telephone negotiations!
And if you want to thoroughly study business English with a competent teacher, we suggest studying in. Our teachers will help you master the business style of communicating in English, teach you to understand the speech of the interlocutor and speak so that you are understood.
Even if you speak English well, you may feel insecure when dealing with numbers.
Today we will look at how to correctly call phone numbers and account numbers, how to talk about dates and prices in English so as not to make mistakes.
Phone numbers
Probably most often we have to deal with a situation where you need to dictate a number. Phone numbers in English are read completely differently than in Russian. In Russian, we can pronounce the area code or operator code by digits, but in the number itself we very rarely pronounce each digit, but combine the numbers into tens and hundreds:
098 629 550 441 - Zero ninety-eight, six hundred twenty-nine, five hundred fifty, four hundred and forty-one.
In English, all the digits of the number are pronounced separately, and most often read like oh / oʊ /. Identical numbers next to each other are combined with a word double:
33 - double three NOT thirty three
88 - double eight NOT eighty eight
00 - double oh
All digits of the number are pronounced in groups of three. The intonation rises after each group of digits (as in enumeration), and a falling tone is used at the end:
098 629 550 441 - oh nine eight, six two nine, double five oh, double four one
If there are two zeros at the end in a combination of three digits, then you can say this:
500 - five hundred
100 - one hundred
Bank accounts and passport details
When reading bank and credit card numbers, etc. number series, the digits are read in groups of four with ascending intonation, with each digit being called separately (as in telephone numbers):
2047 5290 5402 9327 two oh four seven, five two nine oh, five four oh two, nine three two seven.
In passport data, where both numbers and letters are present, the letters are called by their alphabetical names, and the numbers are each separately.
Prices
In prices, the currency symbol stands before the price itself, and is pronounced at the end in the singular or plural (if the amount is round):
€ 1 - one Euro
£ 30 - thirty pounds
$100
If the amount is represented as a decimal fraction, then you can specify the currency after the integer. Reading follows the same rules as reading decimal fractions, but the word point is not pronounced. If the whole is in the plural, then the noun denoting the currency is also in the plural:
$ 1.75 - one (dollar) seventy-five
€ 5.55 - five (Euros) fifty five
£7.39 - seven (pounds) thirty nine
$ 89.99 - eighty nine (dollars) ninety nine
Dates
When reading dates, the definite article is used, the month is preceded by the preposition of:
May 1 - the first of May
July 22—the twenty-second of July
December 4—the fourth of December
In American English (AmE), the month is read and written first, not the number, and the definite article is not used.