How to convince a person that people need him. How to convince a person to do what you need - psychology tips
Your whole life is an attempt to convince someone of something.
Convince the beauty that it is worth sleeping with you.
Convince your boss that he should pay you more.
Convince the client that you should give money.
Convince the teacher to give you a test. And so on and so forth.
Name me any area where - and I will say that in it you will need the art of persuasion.
This is one of the most important skills you can develop.
I recently read the best book how to convince people.
And no, it's not Robert Cialdini.
Almost no one knows about his books, and no one knows that the art of persuasion is a simple thing.
If you know these forbidden ways to influence people during communication, then it will be easier for you to succeed.
Why are they "banned"?
Do you want to master the techniques psychological impact real cultists?
These are the methods by which charismatic leaders built totalitarian empires, and crazy gurus forced people to commit mass self-****.
The book is called Forbidden Keys to Persuasion.
Blair Warren says we all have hidden addictions.
These are desires that haunt a person all his life. These desires he wants to satisfy no matter what.
Sects and dictators used these methods to ingratiate themselves with people and control them.
And if we are not aware of them, then we leave ourselves to the mercy of fate and those people who are ready to use them.
Warren said that any person has seven hidden addictions. And a person will go to any lengths to satisfy these dependencies.
Most of this article is written as a translation. I tried to translate this masterpiece as accurately as possible.
So if you want to learn how to convince people to do what you want, then here are seven forbidden ways for you ...
7 Prohibited Ways to Persuade People
1. People need to feel needed.
The leader of the cult, standing in front of future adepts, feels the unwillingness of one woman to join the sect.
He instantly stops talking to the entire group and turns his full attention to the woman. He praises her intellectual ability and the art of networking in society.
“These are really rare abilities,” he assures her, and tells her how much the group needs the help of people with such outstanding qualities.
The woman smiles and, blushing, thanks the leader for the compliment. She soon becomes a fully engaged member of the cult.
Give the person the feeling that they are truly needed. Not because you are desperate, but because he is special, and you will give him one of the greatest gifts on earth.
One former cult member put it this way: “I was fed worship; the food of the gods."
How to apply this method:
- Emphasize the importance of the role
- Openly admit that your request will require sacrifice (effort) on his part
See an example of such a psychological belief above.
Keep in mind that the request you are asking for should not to be significant.
She just has to seem significant to another person.
2. When people are stuck, they will do anything to get a sense of hope.
It doesn't matter if you know how to help and solve a person's problem.
All gurus provide feeling of hope not necessarily keeping their promises.
You can see this in business courses.
They say: “You will make a business in 3 days on our course”.
And honestly, I don't know a single person who would do that.
But they provide hope on the fact that the person will be the boss, and therefore bathe in money.
They use phrases that convince.
The same is with fortune-tellers, mediums, psychics.
They don't change absolutely nothing In human life, but give him hope.
Consider for a second how much of our lives we spend searching for answers to our problems.
Go to a bookstore and look at the "How to [make friends/influence people/make money]" section and the "self-help" section.
In moments when there is no hope, we are vulnerable to anyone who can give us this essential element of our lives.
To master this method of persuasion, we must stop and ask ourselves, “What is the problem with other people? What circumstances do they want to get out of? How can agreeing to my proposal ignite hope in them?
Scammers give people hope for financial freedom. Cults offer adepts a solution to all their problems.
What sense of hope can you offer to those you want to convince?
3. People need a scapegoat
Prize-winner Nobel Prize, Elias Canetti, in his book Crowds and Power, says that one of the surest ways to keep a particular group alive is to focus their attention on another group of people they see as their enemies.
In other words, the crowd needs a scapegoat.
You could see how federal television is trying to focus on the "bad Americans."
This is just one of the methods of psychological influence.
When we feel that something is wrong with us, . Why?
Because this “not so” threatens our psychological stability.
And there is no faster way to restore stability and a sense of security than to know that the cause of our problem lies outside of us.
Our problems lie in the scapegoat.
How to use this idea ethically? Very simple.
We must understand that the scapegoat should not be a person or a group of people.
A scapegoat must be an opposing force to be effective.
For example, it could be an idea, a philosophy, or an unfortunate set of circumstances that you can't control.
One landscape designer said that when he first meets with potential clients, they are often embarrassed about the condition of their territory.
He tells them that the drought and poor soil conditions are to blame.
That is, he found a scapegoat. People are not to blame that their land is in such a state!
And when he began to shift the blame from the owners to bad conditions, the number of clients increased.
Find how to shift the responsibility - and the person will be more disposed to your proposal.
4. People need to feel like they are being noticed and understood.
When asked about why they joined the cult, cult members responded that for the first time in their lives they felt they were being noticed and understood.
That is why teenagers from good families can unite in gangs, subcultures, groupings.
They want attention and understanding.
Do not underestimate this important method of persuasion.
5. People need to know things that others don't know/things they shouldn't know
Do you want to know the secret? You are not alone.
The idea of learning something few people know, or learning something you shouldn't know, is extraordinarily seductive.
Many cult leaders claim to have secret knowledge.
They say they have connections with mystical sources of knowledge. They can summon spirits, communicate with aliens, they have unraveled the mystery of human cloning.
The power of mystery is all around us and waiting for us to use it.
What is in your product, service or idea that has shades of secrecy, secrets?
When you discover this, you will have another powerful resource for persuasion.
6. People need to feel right.
How to convince a person to do what you want?
Let him feel right.
Abraham Lincoln asked his son, "If you call the tail a foot, how many legs does the dog have?"
The answer, according to President Lincoln, was not five, but four, since the fact that we called the tail a leg does not make it so.
At the same time, such logic is the last thing you need in .
If a friend, girlfriend, or anyone else calls the tail a leg, then a surefire way to lose favor is to say that the person is wrong.
Often we get nothing out of it, and the person is not harmed by his mistake, but we still feel a burning desire to correct him.
Because it's already in effect. our need feel right.
How to apply it in life?
How to make a person change his mind, but still allow a person to be right?
Here are two simple but absolutely effective strategies.
First, put aside the question being raised, without showing that you are doing it.
I once heard a three-hour radio show with a guru who was attacked by almost every caller. “You are a swindler,” they said. "Your philosophy does more harm than good."
The Guru repelled their attacks with magical words. Here are the words:
“Your point of view is justified. I understand your position. you raised important question. I'm glad you asked this question."
He used these and similar expressions before he began to speak about his position.
If you look closely at these phrases, you will notice two things:
- Phrases don't say a man is wrong
Many of us would say things like, "I'm sorry you think so, but you're wrong" or "That's absolutely wrong."
You said you were right and the other person was wrong. Now it's a fight between two egos and someone has to lose. Both often lose.
- Phrases express agreement with a person
"Your point of view is justified" - what does this even mean?! Nothing. But it sounds like agreement.
The same goes for "I understand your position." This does not mean that I accept it, I just understand.
Caller protection fell and persuasion became possible.
What is the result?
Almost every caller calmed down, and some even apologized for the misunderstanding.
This is the first way - to express agreement and put the conflict aside.
The second way is to use a scapegoat.
When it is simply necessary to correct a person, show him that he is to blame for his mistake. not him, but a scapegoat.
That way you won't make a person wrong.
You do another person wrong. The one from whom he received the information in the first place.
It is always easier to admit that someone else is wrong than to accept that we ourselves are wrong.
7. People need to feel their power
People don't resist change. They resist being changed.
At the heart of this resistance is the need for one's own power.
When this feeling is threatened, we often resist new ideas and suggestions that we would otherwise gladly accept.
So the question is: how can we strike a balance between giving the person a sense of their power and still convincing the person that we are right?
Here is how sects and cults deal with it:
Instead of deny feeling of power in another person, they emphasize his.
They say that a person is always free, and that they do not take away this right from him.
To join or not to join, to participate or not to participate is his and only his decision.
Thus, when an adept doubts his allegiance to a sect, the mere reminder that he entered voluntarily often makes all doubts evaporate.
This is a risky method.
When you emphasize the voluntary choice of a person, you seem to invite him to think it over again, and he may refuse.
But while risky for the persuader, it is often more effective than alternative methods.
The opportunity to choose not only gives a person a sense of his power, but also enhances the sense of obligation to the perfect choice.
Conclusion and development of methods
You will have several tasks to practice these techniques.
First, look for examples of these seven ways of persuading yourself. Everyday life where they can be applied to convince a person.
Second, choose the personal or professional relationship you want to improve, and .
You shouldn't add anything to a relationship that isn't there. No need to artificially create situations that fit one of the seven ways.
On the contrary, you should listen to the person and try to determine which of the seven needs drives him.
If you can figure it out, then you can use it.
Often the use of these hidden human needs is the most fast way build deep relationships.
But don't take my word for it.
Look around and see for yourself!
Let's repeat what we learned today:
- People need to feel needed
How to apply this method:
- Explain the whole situation. What's at stake? What is the problem?
- Explain the specific role the person can play in the situation.
- Emphasize the importance of the role
- Note why the person is uniquely suited to the role.
- Openly admit that your request will require a sacrifice on his part.
- Ask if you can count on him
- When people are aware of a dead end, they will do anything to get a sense of hope.
How to use: evoke a sense of hope.
- People need a scapegoat
How to apply: blame their problems and wrongs not on them, but on someone or something else.
- People need to feel that they are being noticed and understood.
How to apply: provide support, say/show that you understand them.
- People need to know things that others don't know/things they shouldn't know
How to apply: show the person that you can tell him some secret, a secret that almost no one knows.
- People need to feel right
How to apply: do not say that the person is wrong and agree, and only then try to convince.
Say what it is, he was misinformed by another person/source, i.e. use a scapegoat.
- People need to feel their power
How to apply: emphasize that you are not forcing anything, and the person makes his choice voluntarily.
That's all, friend.
I hope you enjoy this little-known masterpiece in the art of persuasion.
I've only read half of the book, and maybe I'll find something even cooler.
Consider these methods. You will realize that either you used them unknowingly or they were used on you.
These are methods that we regularly use in our lives, and sect/cult leaders especially like to use these methods.
If you master these methods to perfection, you will significantly improve your life and be able to convince people that you are right.
Now go and improve your life.
See you later.
Vlad Makeev.
Like this post?
Join Other Readers and Become a Smarter, Stronger and Purposeful Man!
Enter your email address below and click GO. I will never share your email address with anyone.
Each person periodically faces the need to convince a person to do what is needed. This is what happens at work. public institutions, in friendships, love and family relationships. At the same time, people do not fully understand how to persuade the interlocutor to perform the desired action, and therefore they often fail and do not get what they want. To avoid such problems, you need to master special psychological techniques to convince people, as well as be able to find an approach to different types of personality, since what is suitable in a conversation with one person is absolutely not suitable for another.
10 easy tricks to convince people to do what you want
In the matter of persuading people, one must be delicate in order to be sure of the final positive result. In that .
- The Franklin Effect - The return of kindness. good deeds always dispose people to each other, even if initially one of them is negatively disposed towards the other. Accordingly, a person who has received kindness is more likely to repay the same. This effect works flawlessly, you just need to be patient and continue to bend your line.
- Ask for more. If you need, for example, money, then you can ask a friend for an initially overpriced amount. A friend will most likely refuse, but the thought will settle in his head, after a while the friend will feel guilty and offer an amount less than he was originally asked for, but close to the one that is really needed. This is how this effect works. At the same time, this technique can be applied not only in the matter of money. You need to understand the essence - overestimate the needs.
- The magic of the name of the interlocutor. Almost everyone knows about this trick from Carnegie. But it constantly works. People love sound own name spoken in dialogue with them. The more often you call a person by name, the more he becomes disposed towards you. If you combine this with a smile, then the effect will become stronger, and success will be closer.
- Flattery. It's about about justified flattery, otherwise it looks rude and tactless, the person will immediately decide that you need something from him. Understand who you are dealing with, and emphasize the positive aspects and qualities of a person. It is also better to understand what a person has with self-esteem. If it is high enough, then the interlocutor will simply see that you also saw his essence, and this disposes people to each other. If self-esteem is low, then flattery will not be perceived as intended, and you will lose trust and disposition.
- Become a "mirror" of the interlocutor. If you want to achieve the location of the interlocutor, then study it, and then carefully repeat them in communication with the person. Do not overdo it, otherwise it will look like a mock. If you use this technique unobtrusively, then a person will be pleased to see his manners from the side. He will decide that you like them, and therefore he himself, and will also be imbued with sympathy.
- Become an echo. In fact, this technique continues the previous one. The interlocutor will be pleased to hear frequently mentioned words, phrases from another person.
- Make requests to tired people. A tired person is more likely to agree to fulfill your request simply because he does not have the extra strength to argue and explain why he does not want to fulfill it. Of course, we are talking about a request, the fulfillment of which will not entail large energy costs. This effect is best used to get permission for something.
- Don't point people out to their mistakes. The interlocutor under any circumstances will not like it if he is pointed out to a mistake. From the point of view of psychology, you cannot do this if you do not want to become an enemy for a person, even if he is fundamentally wrong, and you know this for sure. First agree, and then carefully try to change the opponent's point of view so that he sees and admits the mistake himself.
- nod. Nodding is perceived by a person as an approval of his words, point of view, he will consider that he is nice to you, he will be pleased to communicate with you and provide a service.
- Learn to listen. It is very important to listen, and not to pretend to be interested. The artificiality is visible and does not cause anything but irritation, distrust and unwillingness to tell anything. And sincere interest will make you in the eyes of the interlocutor a person who can be trusted. The ability to empathize is rare, but those who have mastered it are highly valued. Therefore, if you do not have such a skill, try to learn it. At first, you will have to make an effort to delve into someone else's situation, to put yourself in the place of another person, but later, this will happen automatically. It is difficult for such people, if they need something, to refuse, their opinion is always considered.
How to convince different types of interlocutors?
It sounds trite, but all people are different, and they all behave differently in conversations. Therefore, it is important to understand that it is worth behaving differently with each type of interlocutor. We are talking about types, because from the point of view of psychology, people are divided into groups. You can try to study, focusing on the type of temperament (melancholic, phlegmatic, choleric or sanguine). To do this, you need to have professional psychological abilities, education. Therefore, it is better for a person who is not deeply immersed in psychology to look at a different classification of types of interlocutors. They are divided into aggressive (attackers), indifferent (inactive), self-confident (inflexible), indecisive (running away). This typology is simpler and clearer for ordinary people, because almost any person will be able to identify the interlocutor to one of these groups with ease.
Aggressive interlocutors talk as if they are conducting military operations - loudly and harshly, with pressure. It is possible to defeat such people with their own weapons, to exert an onslaught even more, but not everyone succeeds in this way. But there are a couple of tips that everyone can use. Imagine yourself in a fortress that cannot be destroyed. This technique is called "removal". After some time, the aggressor will realize that his attacks are meaningless and will be forced to retreat. The second method is to look, without looking away, at a point located above the bridge of the interlocutor's nose, as if at a target. At first, you will have to withstand an increased attack, but then a person will feel discomfort and fear, he will have to give up.
In order to convince and force to do something that you need, indifferent interlocutors, you need to constantly bother them with your request. They will understand that it is easier to do what you want than to endure further persuasion, because they do not care. You can try to interest a person by finding personal interests for him in performing the desired action. Also, indifferent people will make a concession if you build a strong chain of evidence for them that this case will bring useful results in the future.
It is very difficult to convince an interlocutor who is completely confident in himself. It is impossible for him to convince, persuade, etc. One of the options that you can resort to is to take it weakly, that is, to show the person that you doubt him, in such a situation he can give up and do what you need, proving its viability.
An indecisive person always doubts and hesitates, cannot give an exact answer. It will not work to persuade and argue with him, because he will initially be against an unequivocal decision. There is an option to pretend to be indecisive and ask for advice, gradually leading you to the right decision for you and the right action.
Indecision, self-doubt, constant fears... All these moments require careful study with a specialist, for example, with a psychologist.
Instruction
Ask permission before you start begging and persuading. If the interlocutor has time to listen to your question. This will emphasize your respect for the interlocutor, his employment and free time.
Persuade, unpredictable. Surprisingly, it is. Moreover, it is much more difficult to refuse an eloquent and a little impudent person. Use courtesy words: "Please", "Thank you". Always express your gratitude after you have achieved your goal.
Smile. Be cheerful, smiling and charismatic. Good mood will help you achieve more than you think. People will take pleasure in you, thinking little about what you are saying, while taking your point of view quite naturally.
Do something for the person before you start coaxing them. Sometimes, it is very difficult to say no to someone who has already done something for you. Moreover, make it your good habit to do good. It always comes back.
Show the interlocutor all the advantages of your idea. If possible, tell how its implementation will be in his interests. This allows you to get close attention of the opponent.
Try not to be obvious in your blandishments. Gently lead the interlocutor to your goal. You will be more persuasive if your audience doesn't know you are trying to convince them.
Persuade, but be prepared to be rejected. Oddly enough, if you are internally ready to hear “no”, then more often than not, you will be answered with “yes”. If this attitude is difficult for you, just imagine what can happen if you are refused? It is enough to accept the refusal favorably, because this means that when you ask again, the answer will most likely already be yes.
Be honest. Honesty is a very disarming quality. If you openly admit that you, for example, ask and persuade solely for your own benefit, people are able to respond to this. Sincerity is so unusual and rare that the persuaded unexpectedly agrees and helps.
The most important thing is to stop in time. Your opponent may find your blandishments annoying and you boring. If you are considered pushy, it will be almost impossible to achieve your goal.
note
Lies and exaggerations will never be in a good way persuasion, although sometimes it is quite effective. Remember, the person you're talking to isn't stupid, but if you think you can cheat and they don't know, you deserve everything you get.
Don't give up abruptly and without a fight. This makes the opponent think that you are weak, and next time it will be much more difficult to convince him of anything.
Do not be hysterical and conflict in persuasion. Even the most whiny children do not achieve their goal in this way. If you are even a little annoyed or frustrated, take a break, have a cup of tea, think over your arguments. Or even return to your blandishments the next day.
Sources:
- persuade a person to do
A former hostage rescue specialist explains how to win anyone over to your side.
Photo: Duncan Odds/FlickrMark Goulston over the past two years has spent many role playing. He portrayed a suicidal cop holding a gun to his neck and threatening to pull the trigger. The training was attended by FBI agents and police officers, whose task was to dissuade him from suicide.
“At the end of the game, I used to pull the trigger and then explain what I needed to ask or say to get me to back off,” explains Goulston, a former FBI agent and hostage rescue specialist. Today Goulston, business consultant and bestselling author of I Hear Through You. Efficient technique negotiation" uses in its training for the leaders of large corporations such as GE, IBM and Goldman Sachs the experience that he received while working at the FBI.
Goulston shared some tips with Business Insider on how to get people—customers, colleagues, employees, or even bosses—to do what you want.
1. They must speak
After you've asked for something—or subtly hinted that you'd like it—stop and let the person say whatever they want. “Once he starts talking, he will discover the urgency of what you ask him to do,” Goulston explains. The person will decide for himself that he needs to do what he is asked to do without your persuasion. If you're the only one talking, people will simply stop paying attention to what you're saying, or take it as if they're being instructed and won't want to do what you want.
2. Pay attention to adjectives and adverbs in the interlocutor's speech
“An adjective is a way to decorate a noun, and an adverb is a way to decorate a verb. And both of these parts of speech characterize the emotional background of your interlocutor, ”explains Goulston. After the other person has spoken—even if they have asked you a question—pause and instead of answering, respond with, “Hmm…” (This will signal that you heard them and are considering what they said.) And then say something about the adjective or adverbs used by the interlocutor.
This will help you understand what really matters to them and encourage them to pay more attention to the negotiations, which means they will be more interested in helping you.
For example, if the person you are talking to uses the adjective "wonderful" in relation to a solution and then asks you a question, try to respond by saying, "I can answer your question, but first tell me about this great solution." This will cause the person to open up to you on a deeper level than when you simply answer the question. “The more your interlocutor opens up to you, the more attentively he will listen to what you say,” says Goulston.
3. Encourage “fill in the gaps”
“When you ask someone a question, you immediately trigger unconscious memories of how the person was once put in a difficult position by their parents, teachers or coaches, and thereby put yourself in opposition to the interlocutor,” says Goulston. Then the person reflexively steps back.
To avoid this, insert your own questions or ask them to "fill in the blanks," Goulston advises. For example, when you ask the question "What will you do about situation X?", you seem to be hinting: "You better know the answer, otherwise ..." This provokes a confrontation. It’s better to ask in a different tone - “I want to know”: “And you plan to do something about this ...?”
With this approach, you involve the person in the sentence you uttered, rather than asking a question that pushes the interlocutor into thinking that you are against him.
4. Reach out to positive memories
Believe it or not, almost every time you ask a person to do something, you trigger unconscious memories. “And the trick is to trigger the positives, not the negatives,” Goulston advises.
If a person associates your request with something positive, they will be more inclined to comply with it. Goulston once asked one of his clients why she chose him over a female trainer. She replied: “You are like an older brother to me who protects me, smart, funny and slightly irreverent - and when you point me to something that should be changed in my life, instead of arguing, I listen to you and go to contact, because I feel love and warmth in your words.
5. Do not pull the blanket over yourself
A good way to get people to do what you want is to make them feel important. People fall into two categories, Goulston says: those who are sympathetic develop the interlocutor's words and add something to them, while others pull the blanket over themselves and either seize the initiative to talk about themselves or try to put themselves above the interlocutor. “Well, looks like you had a pretty good trip to Florida. But we went to Fiji.”
The former make the interlocutor feel that his words are important, while the latter leave the impression that they are listening only in order to speak themselves, or even belittle the person.
For example, a sympathetic person will say: “What a great idea! Smart and creative. We can even go ahead and do X if that works for you." And the one who pulls the blanket over himself will answer: “You have a good idea, but I actually already told the boss my version, and he liked it, so it’s probably better to do as I suggested.”
6. Focus on the future
People don't like criticism. They become defensive when you look at the situations in which they failed, Goulston says. So if you want a person to act differently in the future, don't dwell on the past. Rather say: "I want to say that in the future I will be very grateful if you could do something like this, it will be very useful for the whole team."
Ilya Kusakin, the author of the manual “The main skill of a sales manager,” believes that there are no situations where the art of negotiation cannot be applied, because we always deal with people. “Your success, family well-being and happiness depend on the ability to sell ideas or convince people.”
Powerful and effective techniques will help you become a specialist in this matter.
We all know that in order to succeed in any negotiation it is necessary to be self-confident person, sociable, persistent and purposeful. But why among those who have all these qualities, someone can regularly fail, while others really achieve the goal? What secrets or skills do they have?
Persuade emotionally
Any conversation is first of all emotions. Yours and the side you want to captivate with your idea. Moreover, it is important to take into account the emotions of both parties. In a conversation, observe what the interlocutor is experiencing: is he disappointed, scared, doubtful, interested, but not enough to agree? Working with the emotions of the interlocutor, you find a real way to his heart, and do not push your idea despite the obstacles.
Persuading and arguing for the sake of arguing are two different things. What are the consequences of scandals and how to fix the matter? Let's watch the video!
“A person who is able to have an emotional impact on the interlocutors in negotiations really has a much better chance of closing a deal than the most knowledgeable salesperson.”
Exceed expectations
One of the techniques that helps to effectively persuade. You can convince your mother-in-law to move from a private house to the city center, but will she be satisfied with the result if you do not offer her something that will compensate for the loss of the cherry orchard in which she spent her childhood? Hardly. But if you, even if you get forced consent, send her a team of assistants to pack and transport things, you will give her real family support.
« In one auto repair shop, every woman who turned in her car for repair was given the repaired car back with a fresh rose placed on the front seat.”
Eliminate objections
The author is convinced that any objection should be considered as objective reason, not as a way to brush you off. If a person refuses, it is important to let him know that you take this into account. “An objection is important to consider, but it is not necessary to unconditionally agree (and certainly not worth arguing).”
Author's note: “Sit across from each other. Make lists of typical objections and logical arguments that can change your mind. Let your partner read out the objections, and you, first peeking at the list of arguments, and then from memory, answer. Practice until you can easily, on the go, find the right and appropriate logical arguments.
Do not leave the interlocutor alone
If you have already taken up the matter, it is hardly worth leaving it halfway. A conversation in which you want to convince someone of something must be brought to an end without leaving the opponent a chance to doubt. Allow enough time for the conversation so that your opponent has no doubt that this is important to you and do not interrupt for phone calls and absences as needed. Concentrate only on the topic that the conversation is about.
“Trust is very important. Not everyone manages to earn it, but to lose it is easier than easy.
Act as if consent has already been obtained
The effect when belief becomes a fait accompli. Thus, you give a bonus to a person, make him believe in what is obvious to you (he has money, he deserves the best, he is a kind and positive person and will meet you halfway).
“I used this technique from the very first day. Even before she was even my girlfriend (I was then 19 years old), I acted with her as if we were already dating, and nothing else. I did this regardless of how she felt about me, even when things were not going well (and this period lasted about two years). And now, when my wife is angry with me, I still act like she admires me. And it works!
In addition to these important rules, it is worth learning more some useful points:
- to admit one's wrong;
- pay attention to all the details mentioned by the interlocutor, even if they seem small to you;
- always try to find a way out;
- speak clearly;
- use humor.
“Your self-confidence will increase, and this will affect your income level. These are not just words, but my personal promise to each of those who study the book from cover to cover and will apply the information received. Tips and exercises for business and life in the book by Ilya Kusakin "The main skill of a sales manager" ("Alpina Publisher").