How to organize working hours. Do it all: how to organize working time
sociological research showed that delays, numerous smoke breaks, and early ending of the working day take about 10% of the time and, therefore, negatively affect the income of the enterprise.
The rational distribution of working time can ensure high labor efficiency.
Employee working hours: what does the law say?
The Russian labor legislation defines: “an employee’s working time is the time period that a team member devotes to performing professional duties.” In addition, section 4 of the Labor Code of the Russian Federation defines other labor periods.
The periods considered working due to their functional purpose are defined in the following articles of the Labor Code:
- in articles 258 and 264 of part 4 (a break necessary for feeding a child);
- in article 157 (time spent on "downtime");
- in article 108 of part 3 (time allocated for the lunch break and meals);
- in article 109 of part 2 (time required for a special break related to heating and rest).
The time that a person spends on a business trip, rests between shifts (shifts), is also equal to the employee's working time.
Legal regulation is defined as "the establishment of the length of working hours, the list of works and methods of accounting and control in regulatory legal acts."
Labor legislation defines the maximum length, i.e., the maximum measure of labor (40 hours). This means that the parties to the labor process do not have the right to go beyond these time frames. However, there are cases described in labor legislation when this is permissible.
Working time norms may be contained in laws and acts. To these acts relate:
- Regulation approved by the Order of the Ministry of Railways of the Russian Federation dated 05.03.2004 No. 7. It indicates the specifics of the work of employees related to the implementation of work on the movement of trains.
- Regulation approved by the Decree of the Ministry of Labor of the Russian Federation dated 05.03.2004 No. 7. This Regulation regulates the accounting of the working hours of employees involved in the work of professional emergency rescue services and formations as rescuers.
- Regulation approved by the Order of the Ministry of Transport of the Russian Federation dated August 20, 2004 No. 15. The Regulation specifies the specifics of the work of drivers.
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"Working hours" and "working hours"
An employee's working time is a time span (40 hours, 36 hours, etc.) intended for the performance of functional duties.
The mode of working time is its distribution in a clearly defined calendar period.
There are several types of working time: normal, reduced and part-time.
- Normal duration.
Normal is considered weekly load equal to forty working hours. This norm is the same for all able-bodied and working people of the Russian Federation.
The “Procedure for calculating the norm of working time”, which is approved by the Ministry of Health and Social Development of the Russian Federation, will help calculate the working time of an employee. It will help in calculating time for calendar periods (month, quarter, etc.), taking into account the duration that is set for a week. In order to simplify the calculation of working time, production calendars are published annually, but it is better to check the number of hours, since counting errors may creep in.
- Reduced employee hours.
Shortened working time is called the working time, which has a shorter time duration than established by law, but is paid 100 percent. The exception in this case is employees who have not reached the age of 18 ( production rate should be shortened initially).
Reduced working hours correspond to certain categories of workers:
- 24 h/week persons under the age of 16 may work;
- up to 35 hours/week - persons aged 16 to 18 years (if it concerns students or students involved in full-time education at universities, technical schools or vocational schools and who want to earn extra money in free time, then their working time should be no more than 50% of the norm: up to 16 years old - a maximum of 12 hours / week, and 16-18-year-olds - up to 17.5 hours.);
- up to 35 hours/week – employees with I or II disability groups;
- up to 36 hours/week - the time accepted for employees of enterprises with harmful production conditions (3-4 degrees);
- 24 or 36 h/week. - the time set for employees involved in work with chemical weapons (the time depends on the nature of the work, in accordance with the Federal Law of November 7, 2000 No. 136-FZ "On the social protection of citizens employed in work with chemical weapons");
- up to 36 hours / week, according to the Law “On Education” dated 10.07.92 No. 3266-1, teachers should be busy;
- up to 39 hours/week - working hours of an employee of a medical institution, according to the Labor Code of the Russian Federation, Art. 350;
- 36 h/week - working hours for women who conclude an employment contract for work in the conditions of the Far North or equivalent to them, in accordance with Article 320 of the Labor Code of the Russian Federation;
- the length of working time can be determined by the list of positions and professions (approved by the Decree of the USSR State Committee for Labor and the Presidium of the All-Union Central Council of Trade Unions of October 25, 1974 No. 298 / P-22). This list includes categories of employees (workers and engineers) involved in hazardous production (foundry or woodworking), at engineering enterprises and entitled to reduced working hours and additional leave.
- Part-time employee.
This type of working time is set by the employer. He has the right to do this if the condition of part-time work is specified in the employment contract and agreed upon at the time of employment. He can also set part-time work for an employee already working for him.
In addition, the employer is obliged to establish part-time work for the employee if he has applied to him with this request and is interested in this. For example, at the request of a pregnant employee or an employee who takes care of a sick family member (if there is a medical certificate). Parents of children under 14 years of age (one of the parents) can apply with such a request.
Also, when working conditions change, the employer has the right to reduce the employee's working hours in order to avoid mass layoffs.
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Organization of employees' working time: work and rest schedules
Properly organized alternation of work and rest is the key to high efficiency and health of employees.
performance is the ability human body endure the loads that are inevitable when performing production functions during the working day. The performance is affected by the following:
- the number and duration of the load;
- working conditions;
- organization of the production process;
- age and qualifications of the employee;
- organization of the regime of work and rest.
The working capacity of a person changes during the working day, in which one can observe such periods:
- The first half of the day (before the lunch break) is the period when there is involvement in the production process, followed by stable performance. It is replaced by a period characterized by the appearance and growth of fatigue;
- the afternoon period is a period when a slightly reduced working capacity quickly rises;
- the end of the working day is the period when the degree of fatigue becomes maximum, in connection with this, there is a decrease in working capacity.
An employee's working time must include a lunch break, which is rest time worker.
According to physiologists, if the duration of the working day is 7-8 hours, then a lunch break should be done 3-4 hours after the start of the working day. If it is illiterate to organize the alternation of work and rest of workers, this will lead to a decline in working capacity. Whereas the correct organization of the working time of employees contributes to the solution of several production problems at once, namely:
- efficiency will increase;
- the quality of work and products will improve;
- reduce injuries at work.
Schedule for work
The schedule for going to work is made up at the enterprise in order to organize the work schedule. There are three types of charts:
- day;
- monthly;
- annual.
The organization of the labor process directly depends on regime working hours of employees. In the collective agreement or in the internal regulations, you must specify the mode of operation of the organization. The Labor Code of the Russian Federation specifies such kinds working hours:
- single-shift, or ordinary;
- removable;
- irregular working hours;
- fragmented working day (work time is divided into parts);
- flexible working hours;
- shift mode.
- One-shift, or normal, working hours.
This type implies such modes as daily, weekly and summed accounting of work time.
Article 100 of the Labor Code of Russia states that an enterprise can organize work as follows:
- 5 days + 2 days off;
- 6 days + 1 day off;
- rolling work schedule.
The working time of an employee, in accordance with Article 104 of the Labor Code of the Russian Federation, can be taken into account by summing up the hours worked.
It is customary to call the schedule of daily accounting of the employee's working time a one-shift mode of work.
- Shift working hours.
Shift work means working in several shifts within one day. It can be work in one and a half, two or three shifts. For example, working three shifts per day.
The shift mode of operation, as a rule, is introduced to increase the efficiency of the use of enterprise equipment or increase the amount of manufactured products. This mode can be used in enterprises where the allowable working time is less than the duration of the production process.
If the company uses a shift work mode, then employees perform work during the established working hours. The employee's working time, in turn, must comply with the shift schedule, which regulates the transition of employees from one shift to another (for example, the transition of employees to another shift is carried out every 5 days with an eight-hour shift).
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- Irregular working hours.
An irregular working day implies the involvement of employees in the production process by order of the employer. The employee performs his duties, going beyond the established working hours (most often this is due to production needs).
As a feature of such an organization of the working regime, one can name the fact that an employee can be called by the manager before the start of the working day or, working during the day, may be delayed in production in order to perform a certain amount of work. Naturally, with this mode of operation, the employee's working time will exceed the time set for one work shift.
Do not forget that working in irregular working hours implies the performance of official duties, which are specified in the employment contract. This means that the manager does not have the right to require the employee to perform any other types of work, even outside working hours - this requirement is spelled out in the Labor Code of the Russian Federation (Article 60).
According to the Labor Code of the Russian Federation, irregular working hours are permissible only for certain categories of employees, a list of which is usually attached to a collective agreement or internal regulations. Also, the list may be established by industry, regional or other agreements.
Scroll persons working in irregular working hours may include:
- administration and management staff;
- employees of economic and technical services;
- specialists, the result of whose work is not amenable to temporary accounting;
- specialists who distribute working time “at their own discretion”;
- employees, the specifics of whose work is the need to split the employee's working time into periods of different duration.
- Split working day.
The Labor Code of the Russian Federation in Article 105 regulates the splitting of the working day. Such a mode of work is permissible if it is required by the special nature of labor or due to changes in the intensity of production during the day (or work shift). In this case, the working day can be divided into certain parts, but its duration should not exceed the established time limit.
Most often, such a mode of operation is used in areas related to servicing the population: passenger transportation, the provision of communication services, in trade, etc. It is worth considering that the total working time of these employees should be limited to the established daily time limit. As a rule, such "crushing" is regulated by a normative act drawn up at the enterprise. The act must also reflect the opinion of representatives of the trade union of workers.
In labor legislation there is no clear indication of the number of parts into which it is possible to divide the working day. Typically, the working time of an employee with such a work schedule consists of two parts, the break between which does not exceed two hours, which includes a lunch break.
As stated in article 144 of the Labor Code of the Russian Federation, an employee must be paid an additional payment to the basic salary for working in this mode.
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- Flexible working hours.
This form of labor organization allows the regulation of the beginning and end of the working day independently - of course, within reasonable limits. Do not forget that the temporary norm must be worked out during the established reporting period (working day, week or month). This is also indicated by the Labor Code of the Russian Federation in Article 102.
Flexible working hours are appropriate if, due to any objective reasons further work in the accepted mode is difficult or inefficient. In addition, this way of organizing labor activity can help save employees' working time and improve the work of the entire workforce.
This method of organizing labor is the least effective in industries with a continuous mode of operation, where the production process is carried out in two or three shifts, sometimes the inexpediency is explained by the specifics of production.
Flexible working hours of an employee are characterized by the following constituent elements:
- the employee has the right to determine the start and end time of work independently (without going beyond the established limits);
- a fixed time during which employees working on flexible working hours must be at the workplace. This allows the workflow to proceed efficiently, since this is usually the most significant and longest part of the day;
- variable time, which makes it possible to work out the established working hours in the accepted accounting period. The lunch break usually divides an employee's fixed work time into two roughly equal parts;
- the accounting period may be limited to a week, a month, etc. During this time, employees must work out the established norm of working hours.
- Shift mode of working time.
shift mode differs significantly from all the above forms of organizing the employee's working time, because labor process carried out in conditions where the employee does not have the opportunity to return home daily.
This mode is appropriate if the place of work and the location of the employer are located at a considerable distance from each other. It is usually used to organize labor associated with the construction or reconstruction of specific facilities. In addition, the rotational regime may be due to special natural conditions in which the production process takes place.
Another feature of the organization of working time of employees on a rotational basis is that the employer creates the conditions necessary to ensure the vital activity of employees involved in the rotational work schedule. This may be the creation of shift camps, a complex of buildings and structures, where the employee has the opportunity to work effectively and rest between shifts. The staff working under this regime, as a rule, is shifted.
Expert opinion
Don't Forget to Compensate for Irregular Working Days
Anna Vasenina,
publisher and Chief Editor magazine "Personnel Business" and reference books of the series "Personal Consultant" (publishing house "Aktion-Media")
If you involve an employee in work in excess of the established norm, then you need to issue an order on the working hours of employees. This does not apply to the CEO, because he decides whether he stays or not. Nobody attracts him to work after it ends, however, a clause indicating his irregular working hours must be included in his employment contract, and the position itself must be included in the corresponding list.
You can compensate for the processing of employees by providing them with additional paid leave, the terms of which are set by the administration of the enterprise, but it cannot be shorter than 3 days annually.
In the event that an enterprise experiences a shortage of employees, then, naturally, the management faces the task of replacing not only the missing employees, but also those who are on a tariff vacation.
The procedure for establishing and changing the working time of an employee
When it becomes necessary to change the mode of operation, it is necessary, first of all, to focus on the way in which it is set for employees.
The internal regulations establish the type of working hours (Labor Code of the Russian Federation, Article 100), guided by the Labor Law and other legal documents, which include the norms of a collective agreement, agreements, labor contract, etc.
Internal regulations are a normative act adopted at a particular enterprise and regulating issues labor discipline and routine, including the employee's working hours (Labor Code of the Russian Federation, Art. 189). The rules must take into account the opinion of representatives of the employees of the enterprise (representative body) and be certified by the head of the organization. If there is no representative body of employees at the enterprise, then the PWTR are accepted personally by the employer.
Possible options for introducing working hours:
1. specified in the employment contract, because it does not coincide with the rules that are spelled out in the PWTR.
2. indicated in the employment contract, however, it is the same as stated in the PWTR.
3. the same as stated in the PVTR, therefore it is not stipulated in the employment contract.
It is possible to change working hours for an employee two ways: having concluded an agreement with a person (Labor Code of the Russian Federation, Article 72) or without him, if the employer has good reasons for this (Labor Code of the Russian Federation, Article 74).
The Labor Code of the Russian Federation (Article 72) states that amendments to an employment contract are possible only with the written consent of both parties. There are certain exceptions, which are also noted in the Labor Code.
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Change procedure(Article 74 of the Labor Code of the Russian Federation):
The first step should be to order a change in working hours, reflect these changes in the PWTR and approve the changed rules. The order must indicate the reasons that led to these changes.
The second step is the delivery of a notification to the employees of the company, which informs about the changes made to the working hours.
If the employee refuses to receive the notification, an act is drawn up that fixes this fact. The notification is read to the employee and sent by mail to the address indicated by this person in the employment contract. After being notified, he is offered vacancies suitable for him. vocational training, or downstream vacancies. This is done either until the moment when the employee agrees to the offer, or until the moment when changes made employee's working hours will take effect.
The next step is taken if the employee agrees to a change in his mode of work by entering into an additional agreement (if his mode of work is specified in the employment contract) or an agreement confirming his agreement with the changes made to the rules.
If the employee does not accept these changes and refuses to work under the new conditions, this fact must be reflected in writing (if the employee does not mind).
In this case, the employee can apply for dismissal from his position within two months (up to last day due date) from the date of receipt of notification of the change in the working hours. If, after a two-month period, the employee has not confirmed his consent to work under the new conditions, then this is taken as a refusal (a warning should be in the notification of the change). The dismissal of an employee is carried out in accordance with paragraph 7 of part 1 of Art. 77 of the Labor Code of the Russian Federation. An employee can be offered as a sample an exemplary refusal form that he will write.
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Employee time tracking: tasks and methods of control
Time tracking- this is an assessment of the activities of employees of the enterprise in accordance with the approved internal regulations. Accounting is very important so that employees do not begin to abuse the trust of the head, and the company has a well-established labor discipline.
Accounting for the working time of employees should not be contrary to the Labor Code, which provides the employee with the legal right to rest (lunch break, days off, vacation).
Article 91 of the Labor Code of the Russian Federation specifically names the time equivalent to working time. The internal regulations of the enterprise should not ignore this article of the law.
Time tracking is required to be able to:
- control the timeliness of the arrival of employees, identify latecomers and absentees,
- check the presence of employees at the workplace during the day, monitor their return from a lunch break,
- check that employees are following the end of work time,
- register the working time of employees paid by the employer, including fixed tariff holidays, absence due to illness, downtime that arose through no fault of the employee, etc.
Regulations on working hours
The document regulating the procedure for dividing working hours in any company is the regulation on working hours.
This document details, point by point, all kinds of violations of the work schedule. The main thing is that the information provided does not contradict the Labor Code of the Russian Federation and labor legislation.
In each structural unit of the enterprise, a time sheet of employees must be maintained, which is filled in by employees appointed by the head.
Duty timesheet employee:
- drawing up a work schedule;
- time stamp of the arrival and departure of employees of the unit;
- control over compliance by employees with the work schedule and the fact of being at the workplace;
- inform the head of the department about the absence and lateness of employees;
- check the documents provided confirming that the reason for the absence is valid (sick leave, certificates, etc.).
People who maintain the timesheet of employees must be familiarized with the relevant position of the enterprise against signature.
It happens that the work process requires adjustments and revision of the assignment of work time, because previously unforeseen problems may arise. situations:
- processing, which must be entered in a separate column of the time sheet;
- absenteeism that occurred through no fault of the employee. In this case, it is necessary to find out the reasons for the forced absenteeism, and if the employer is to blame for this, then this day is not considered missed, it is entered in the time sheet and the employee’s working time is considered worked;
- simple. The reasons can actually be different, as well as those responsible for this. For example, if an employee is to blame for downtime, then, of course, this time is not paid to him. But if there is no fault of the employee in idle time, then the working time is paid in full;
- disability due to illness (sick leave), the employer pays the employee as part of the time worked;
- last business day it is counted as the employee’s working time, for which he should be paid “travel allowances”, but this employee is not obliged to come to the enterprise;
- holidays and weekends- these are the days when the Labor Code of the Russian Federation prohibits work. However, there are enterprises that provide work on these days. This means that these employees should be provided with special conditions, such as time off or pay for a workday at a double rate.
The control of the working time of employees should be carried out responsibly, then it will be possible to solve such production tasks:
- the discipline of employees will improve;
- wages will be accrued fairly, i.e. when accruing, the time actually worked by the employee will be taken into account;
- it will be possible to monitor the activities of each individual employee in order to assess his contribution to the development of the enterprise.
At the enterprises of the Russian Federation, the following methods of accounting are practiced: daily, weekly and summarized:
- the daily method of accounting (daily), provides for the same length of the working day, its beginning and end occurs at the same time. Usually this duration is eight hours, as required by law;
- the weekly accounting method is similar to the daily one, since it provides for a stable hourly load, but the length of the day of work may vary;
- the summarized method of recording the employee's working time provides for the recording of time for a certain period, for example, for a month or a quarter. This method is convenient for enterprises where it is problematic to establish a daily or weekly rate of hours worked, because the specifics of the work is that employees devote work every day different amount time. However, it should be the same for everyone when summing up the results for a specified period, for example, for a month. For example, in some work shifts, an employee spends less time on work, but he has days when he worked overtime, which compensates for the hours not worked for the shift.
Employee time tracking methods
In order to improve discipline in production, it is possible to use such accounting methods:
- Fixing the time of arrival and departure of employees. This type of control can be carried out by a person authorized to do this, the data will need to be recorded in the employee time log.
- Control exercised by one of the employees. This person, as a rule, works in the same room with the rest of the employees of the enterprise and, by virtue of the obligations assigned to him, controls the work process in the unit (department, workshop) entrusted to him. When using this method, unreasonable leaving the workplace and waste of work time are minimized.
- The employee report is one of the methods of self-control aimed at increasing the motivation of employees for diligence. It implies that the employee himself draws up and submits to the manager a report on the rationality of spending working time.
- Work permit control. This method involves the use of plastic cards or scanning the employee's fingerprint. The program captures the full accounting of employees' working time in a file, allowing the manager to control the work time of subordinates, reporting data on the employee's arrival at workplace or leave it.
- CCTV. Of course, this method requires considerable investments, but it justifies itself, because it is one of the most reliable. To exercise full control, it is necessary not only to install cameras, but also to hire an employee who will monitor and record violations. As an inconvenience of the method, one can name the fact that employees may feel some discomfort, so video surveillance is used quite limitedly, for example, in supermarkets, warehouses or bases.
- Tracking by means of computer programs. Special programs are able to record the actions of employees during working hours, so this method is appropriate for monitoring office workers and employees working at computers.
Employee time log: how to fill it?
The time log is indispensable if you pay attention to the pace of business development, which today especially needs to optimize business processes and more careful selection of personnel.
The journal is able to help not only in the control over the staff, but can also become a good basis for filling out the mandatory, statutory documents. It will help prevent exceeding the temporary norms established by the Labor Code of the Russian Federation. In addition, it is very easy to fill out, the employee responsible for this does not take much time to enter all the data.
Who leads and how to complete?
The management of the company has the right to answer this question independently, taking into account the specifics of production and determining its actions. It may be that the manager will be able to exercise control over the accounting of employees' working hours, or, perhaps, he will decide to appoint or hire an employee whose duties will include this type of control. Moreover, these obligations must be documented: they are indicated in the employment contract, order or additional agreement. If an employee evades his duties, he may be called to administrative responsibility.
Journal entries are very short.
The table of working hours of employees fixes in the mandatory columns:
Additional columns may be included in the table: the place where the employee left and the amount of time spent at work.
You can keep such a journal three ways.
1st way. The journal is filled every day, taking into account all the employees of the company. This method is appropriate if the working day is fixed, for example, the generally accepted 8 hours.
2nd way. Weekly journal. It is recommended to keep it if the amount of the employee's working time is different every day, but a certain (fixed) amount of time worked should be released per week. In this case, a new entry is made at the end of the working week.
3rd way. Relevant for enterprises where employees work on a "flexible" schedule. This journal shows the summarized accounting of employees' working hours.
For enterprises with round-the-clock operation, engaged in the production or performance of work with a specific nature of activity, the 3rd method is most suitable. Because the time period between records that record the total number of hours worked can vary from one month to one year. The specificity of this accounting is that it is able to warn management against violating the Labor Code of the Russian Federation, since possible processing is limited by law (120 hours / year).
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How to create and maintain a time sheet for employees
You can keep track of hours worked by filling out the employee's working time schedule (i.e. time sheet).
A document that contains data on the employee working the required number of hours is called " Time sheet". In addition to the time actually worked, it records data on work absences (number of days/hours and reason for absence).
It can be filled in automatically (on a computer) and manually. It is he who is the basis for calculating the salaries of employees.
The report card has a form (F-13) established and approved by the State Statistics Committee of the Russian Federation. It looks like a table, which is convenient to work with in Excel: form, fill in and carry out calculations.
The employee time sheet consists of modules:
- "Enterprise name" (at the top of the page);
- “Date of Compilation” and “Document Number” (below);
- "Reporting period" (enter the 1st and last day of the reporting month).
- 1st: no. p / p;
- 2nd and 3rd: Full name employee, position, personnel number;
- 4th: record information about passes (by the days of the month);
- 5th and 6th: the number of days / hours worked for half a month and a month;
- 7th - 9th: data for payroll (code, correspondent account, etc.);
- 10th - 13th: reasons for absence from work.
The report card is signed by: the employee who compiled it, the employee of the personnel department, the head of the unit.
It can be concluded that this employee time tracking system is a job that requires a responsible approach. During its implementation, approximate and inaccurate data and other shortcomings are unacceptable, because this affects the wages of employees of the enterprise.
Timesheet rules
- The fundamental rule regarding the accounting of work time is that the time sheet must be drawn up on paper. This rule also applies to cases when it is filled out using a computer.
- It is necessary to keep the time sheet on forms that correspond to a strictly established form. It is necessary to open the time sheet monthly (on the 1st day).
- Before making payments (advance payment, salary), the time sheet must be transferred to the accounting department.
- All employees must have a personnel number, which is assigned upon hiring.
- At the end of the month, the report card is “closed”. This is done by counting the actual time worked by each employee.
Automation of time tracking: how to choose the right system
Enterprises are growing, increasing the volume of work, and, accordingly, the number of employees involved in them is increasing. This forces managers to think about which automated employee time tracking systems can be used to solve at least one daily task.
What are the benefits of automation
First of all, automation will allow the manager to quickly respond to the absence of an employee. He will be able to more easily navigate the situation and coordinate production tasks taking into account the employees present. The most convenient are such systems for monitoring the working time of employees in large enterprises, where it is difficult to carry out visual control. In addition, this approach to control can improve the quality of work of employees. Knowing that his online activities and work productivity can be overlooked, the employee will not be distracted by extraneous factors such as social networks or online games. The employee will strive to spend his working time as efficiently as possible.
With the help of such a control system, it is possible to calculate the remuneration of employees. To do this, the manager will have to set the calculation rules, and the system will do the rest (calculate the amount of time worked, subtract lateness and time off work). It is very convenient that the final amount can be adjusted if such a need arises (for example, the absence of an employee due to a business trip).
How to choose a time tracking system
When choosing a time management system for employees, you need to pay attention to the following criteria:
- System specialization. The proposed accounting and control systems are very different from each other. According to their specialization and tasks to be solved, they can be defined as “spy systems”, “systems for analyzing employee productivity” and “systems for personal analysis”.
- Considered time. When an employer installs an automated monitoring system, he usually wants to see how productively employees spend their working time in order to be able to monitor the activities of employees and the enterprise as a whole. There are systems that can carry out the distribution of programs and sites, designating productive and unproductive for a single employee. After the operation of such a system, the manager will be able to see how expediently the employee's working time is used and what percentage of the time is spent aimlessly.
- Statistics. For the leaders of large companies, it is important that the productivity of not only a particular employee, but also the department as a whole is taken into account. It is important that the chosen program works as quickly as possible, without taking a lot of time for either ordinary employees or managers. Naturally, the chief is interested in the overall result of the work, for which he needs information on structural divisions. This also applies to program groups: it doesn’t matter how much time and what the employee played, what matters is how much time is spent on online entertainment.
- Reporting violations. The manager does not always have the opportunity to check the employee's working time, getting acquainted with the reports provided by the control system, but he can always find time to check the mail. Therefore, a significant advantage of the system will be its ability to send notifications of violations to the e-mail of the head. If there are no such notifications, then the work is going normally.
- Screenshots. There is a type of leaders who want to establish total control in their enterprise. As one of the methods of verification, they use a program that takes screenshots or intercepts correspondence. Such control does not have a positive effect on the motivation of employees, moreover, sometimes there is a violation of the rights granted to the employee by the Constitution of the Russian Federation. This approach to assessing work productivity is not able to facilitate the work of either the manager or the employee. When it is used, the automation process slows down, and the quality of activity monitoring is affected by a subjective assessment of what is happening. But still, such a criterion is quite popular, so we mention it.
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Popular employee time tracking programs
- StaffCounter- a system for determining productivity.
This is an employee time tracking system that works on the principle of PC monitoring. It is aimed not only at control, but also at increasing labor productivity. The program makes it possible to track what and how much the employee working at the computer is busy with. It will show visited sites, programs used, Skype conversations, etc. All information is stored in the "cloud", to which only strictly defined users have access. The information on the cloud server is updated every 10 minutes and is stored for one month. If the control system is used by 10 or fewer employees, then it is free. If there are more employees, then you need to use the paid version (» $3 monthly for each employee).
- Kickidler- employee tracking system.
This program is suitable for managers who no longer know how to make employees perform their duties responsibly and have tried almost all methods of rewarding and punishing employees. These managers can be helped by Kickidler, because it makes a video recording of what the employee sees on his screen during the working day, generates and saves this information on the server. In addition, Kickidler makes it possible to see the actions of employees at the computer in real time, being in any place equipped with the Internet. This system is also useful for the IT service in order to control the operation of computers, and if something breaks, it is easier to find out the cause of the breakdown. The price of the "question" for the maintenance of one PC is 300 rubles per month.
- Biotrack– an accounting system designed for companies without a PC.
Let's say you're the director of a restaurant. Naturally, the work of your employees is not related to working at a computer. What is the best way to control employee working hours? Install a turnstile and introduce plastic cards? Appoint an employee who will exercise control, noting manual work? It's not practical. Biotrack is a cloud service that is convenient for monitoring using a biometric terminal or an Android tablet installed at the entrance. By the way, the option of installing an Android tablet is not only convenient, but also economical. You can not spend money on purchasing biometric material (»$2000), but install the most common tablet by downloading the Timepad application on it. The cost of the service is from $29 per month for 11 employees. Employees will be able to register using NFC cards, QR codes or PIN codes.
- Yaware.Mobile– mobile employee control system.
Yaware- a fairly popular service that specializes in monitoring the working hours of employees who work in the office at the PC. Assume that employees, due to the specifics of their activities, are constantly on the move. Then, in order to control the working time of an employee, the Yaware.Mobile mobile application, which was released by Yaware for Android, is ideal for you. This application is installed on the employee's smartphone, and it captures the employee's actions using GPS (movement, calls, SMS messages, etc.). The manager or administrator has the ability to track the actions of the employee (both in real time and later). This helps to understand the reasons for the low performance of a particular mobile employee. Employees, in turn, knowing about the installed application, will use their working time and the company's smartphone more rationally. The service costs 380 rubles per month per employee.
- Yaware Online- a service that controls overtime work.
A service designed to control the working time of an employee. Yaware.Online has developed two types of reports for business leaders. One of them, "Stayed after work" - makes it possible to track the actions of an employee at the PC at the end of the main work time. The second type, "Employee Activity", allows the boss to track violations of discipline. It generates information about the use of working time (the amount of time worked and its productivity, lateness, early departures, etc.).
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Expert opinion
The program for recording working hours was chosen through a tender
Petr Lebedev,
Economics and Finance Director, ThyssenKrupp Industrial Solutions (RUS), Dzerzhinsk
We were unable to find a suitable functionality among the products offered on the market, and we contacted the company's head office. What we were offered there, again, did not correspond to what we wanted to purchase for a number of reasons (technical, financial or legal).
This failure led us to the idea of creating our own product that fully meets our requirements. The specialists of the controlling department developed the terms of reference and described the functions of our system. The terms of reference were agreed upon at various levels of the company's management, after which certain adjustments were made. After that, we held a tender, in which we used the terms of reference as a specification for the software product. Candidates were evaluated according to the following criteria:
- terms of implementation;
- the cost of the program;
- conditions for further service;
- the amount required for additional investments (purchase of equipment, licenses, servers, etc.).
Four companies responded to our request. After a thorough study and analysis of the proposed product, we chose the option proposed by the LAD company. Their program is able to control the working time of an employee based on 1C: Document Management, and the company offered the best price for us. In addition, we considered it beneficial to integrate the product with 1C: Accounting 8 and 1C: Payroll and HR Management. In September 2014, we started testing the first version of the system, although we started building it in April of the same year.
If you do not plan your time and your money, then they will flow through your fingers!Have you noticed how you seem to be in a hurry, trying to do everything, but in the end it turns out that by the end of the working day only a small part of what was planned was completed. But not everyone is like that. Why does your colleague manage not only to complete the production task, but also have free time for "smoke breaks" and several cups of coffee during the working day?
How to add productivity?
Let's try to figure it out and try to organize the working day so that it is productive!
Order in everything!
What can be put first? Of course, this is the order in everything! Chaos on the desktop breeds chaos in the head. Disassemble the rubble of the desk, as well as the desktop of your computer. And you will see how the search time will be reduced required document. Try to sign the subject lines of emails, which will save not only your time, but also someone else's. Your colleagues will not be distracted by questions like: “where can I find this document?”. The creative mess in life is a beautiful metaphor, nothing more.
The weekly journal is the best assistant
Do not overload your memory once again when there is such a magnificent invention! It will not be superfluous to remember that it is necessary to set realistic deadlines and plan things in order of importance. Start the day with the most difficult and complex tasks, and you will feel how much easier part of your working day. And most often, people do not prioritize their tasks and exchange their time for various small deeds. So it turns out that "the whole day he did something, but he did not do anything." Recordings increase productivity by a quarter. You will feel it very quickly.
Working on the weekend is good
Sometimes it can be useful to come to work for a couple of hours on your legal day off. There will probably be no one among all your colleagues who wants to work on such a day. So you can quickly deal with running cases. In a calm environment, you can easily concentrate and put everything in order. Thus, you get rid of the stress called “I don’t have time for anything”.
Always try to evaluate your strengths adequately
Do not take orders that will not be easy to handle. Learn to say no. After all, your work should be fun. Otherwise, it is possible to "burn out". Watch successful people! Yes, they work hard, but they also manage to do a lot.
Take breaks
It is especially valuable to take a very short break from time to time. This will not take much time, but it will help unload the gray matter, which is important.
Don't Plan More Than You Can Do
And finally. Planning too many things is just as bad a thought as not planning them at all. Do not think that the number of recorded tasks is directly proportional to their quality. And if, for example, last year you completed the report for the week, then do not have vain hopes that this year you will finish it much faster.
To constant stress at work, you need to say “no”! At home, your loved ones want to see a kind and balanced family member!
After all, there is always a choice, and only you decide whether to work calmly, or to force the rush day after day.
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Proper organization of working time makes it possible to fulfill all the plans, earn the authority of colleagues, avoid complaints from superiors and feel like a qualified specialist and master of his craft.
For the organization of working time, there are a number of principles, following which, you can achieve such a level in your production activities, when by the end working week you will not have a single unresolved problem, and on Friday evening you will not think about the next Monday, but about the upcoming weekend. All your thoughts will be occupied only with how to spend a well-deserved weekend in the most interesting and useful way.
In order to develop the correct methodology of action, it should first be noted that there are a number of reasons that affect the creation of a shortage of working time. These include: piling up work, haste, fuss when completing a task, incorrect prioritization and as a result of finishing at home, etc.
Interest in the end result (motivation) also affects the quality of the work performed. Often, the knowledge that your work will never be appreciated deprives you of any desire to do the work efficiently, quickly and does not give you the opportunity to properly organize your working day.
There are a number of tips for dealing with these issues. They are quite effective, and by following them, work can be turned into a joy, and not into a heavy burden.
Tip one: At the beginning of the work week, make a list of tasks that need to be completed before the weekend. Bigger cases that require more time or that require the work of other employees should be brought to the fore. Then rank them in order of importance and urgency. Get your plan down on paper. After completing the next task, it must be deleted from the plan. This will give you the opportunity to see the result of your work, feel moral satisfaction and plan your strength in the future.
Tip two: The weekly plan should be broken down by day of the week, also based on urgency, need, and importance. In order not to keep everything planned in your head, you need to start a “business notebook”.
Tip three: Analyzing your previous experience, identify those factors that usually prevent you from completing your tasks. Write them down on paper for clarity and try to find the cause of each of the identified problems. In the future, try to stick to your conclusions.
Tip four: Make a schedule (regulation) of your working day. To do this, you need to take into account everything: the morning rise, breakfast, the way to work, the time for completing the scheduled tasks, the time of contacts with employees and superiors, the time of breaks, unscheduled breaks, without which not a single working day can do. This regulation must be coordinated with your employees and management so that during the day you are not distracted by empty talk and untimely tasks.
Tip five: Define incentives for yourself. As you know, each of us with great interest and zeal performs the work that he "wants" to do, and not the one that he "needs". Having an incentive, all tasks from the “must” category will move to the “want” category. After that, it's up to you.
Tip six: Set yourself clear, firm deadlines for completing your tasks and try to stick to them, no matter what it takes. At first it will be difficult, but then this "golden" rule will become a habit for you. Do not allow anyone to violate these deadlines without a particularly good reason. Only then can you achieve your goal.
Tip seven: Always reward both yourself and your employees for quality and timely work or assignments. This favors the establishment of a healthy microclimate in the team, makes employees willingly fulfill each other's requests and helps in solving the tasks.
By following these tips, you will be able to work more fruitfully, perfect your workflow, and get away from the unbearable routine. Going home, in your heart you will feel lightness from the tasks performed (especially if they are completed in full) and respect for yourself. With such feelings for tomorrow, you will again want to go to work, and not hide from your superiors, fearing just anger for your mistakes and shortcomings.
- Why Always Busy People Are Actually Not So Successful
- What to do if you need to be in two meetings at the same time
- Why it's better to leave a quarter of your time free
- What is the essence of the “three nails” rule, which is appropriate in case of time trouble
In this article, two of your colleagues will tell you how to organize your working time in order to keep up with everything and deal with time pressure.
How to manage your working time so as not to be in time trouble and what to do if it still overtook you? Peter Bregman, a consultant on company management and leadership team building, gives, for example, the following advice (see Peter Bregman's book "18 minutes. How to increase concentration, stop distractions and do really important things." - M .: Mann, Ivanov and Ferber, 2014).
You can often hear from leaders that they are so busy that they simply do not have time to plan time and analyze what it is spent on. A vicious circle is formed: there is no time to manage time. To solve this problem, we offer a short weekly algorithm for mastering the basic time management tools, which even the busiest CEO can do.
In the article you will find a detailed step-by-step plan that can be implemented today.
- Take breaks periodically to rest. This will help you recover, focus on priorities and move more efficiently towards your goal.
- Determine the criteria for evaluating task completion. So it will be easier to understand that you have achieved a result and you can proceed to the next business.
- If you don't work on an issue for three days in a row, change its priority or reschedule the execution to a later date. This will help you focus on the essentials.
- Set your phone, computer or watch to beep every hour. This will allow you to systematically monitor and evaluate current activities and intermediate results.
- Don't let yourself be distracted. Scientists have found that 40% of people do not return to the task they used to perform after being distracted.
- Act consistently. Never do more than one thing at the same time. This will force you to constantly switch between tasks, which will reduce productivity.
To organize working time, analyze your day
Alla Ivanova, CEO and owner of Alla Print and Cosmetics Gallery, Moscow
Time management is difficult to learn, but every successful leader should master this skill. I went through a lot of special trainings, read relevant literature, adopted the experience of other leaders - and realized that not a single time management model suits me completely. So I started creating my own. As a result, she developed a number of rules that allow her to plan time in such a way as to achieve her goals and at the same time remain full of energy.
Rule 1. The more time you devote to planning, the less time pressure will be. I drew a pattern: every ten minutes of planning today saves an hour of your time tomorrow. Therefore, I distribute my time in this way. On Thursdays (sometimes on Fridays) I make a plan for the week ahead. I fill it in completely; As a rule, I write down only the main tasks and meetings. This makes it possible every evening to more carefully build a schedule for the next day. This way you use your time more practically, always have time to implement the main plans and adjust smaller tasks to them. But I don’t recommend planning time to the nearest minute: you will start blaming yourself for not having time for a lot.
Rule 2. When planning time, leave about a quarter free. No matter how long I plan things for (a week, a month, a year), I always leave about a quarter of the time in reserve. Experience shows that during the day there is always an urgent matter that requires my participation. For example, today an old friend of mine came into the office. He didn't say he was coming, but thanks to this method, I had a little time so that we could drink coffee and talk in peace. Having such a temporary buffer, you will be able to prepare more calmly for all upcoming or unplanned matters. For example, I know that one negotiation will take an hour round trip plus about an hour for the meeting itself. In this case, I set aside not two hours for this task, but three, in order to be able to feel more confident, even if for some reason the meeting drags on. If you manage to finish things on time or ahead of schedule, the remaining time can be spent at your discretion.
Rule 3. Take forced breaks during busy periods. When the work is very intensive (for example, starts new project), I forcibly schedule half-hour walks around the square. At first, I had to force myself quite hard: for example, at exactly one in the afternoon every day for a week, I went outside and turned off the phone. After such a break, you work much more productively.
Rule 4. If there are two equivalent tasks, determine their priority in advance. Recently, two important clients for us expressed a desire to meet with me on the same day. Both partners gave our company the same revenue, so it was not possible to make an unambiguous choice with whom to meet. In such situations, I am guided by two factors: territorial (how far is the place where you need to arrive to solve the problem, how many resources are needed) and personal (what are the relationships with contractors). There are leaders who do not agree to communicate with anyone other than the director. With such people I try to meet personally, and to the rest I send an assistant or confidant. The main thing is to let customers know that they are all important. It is worth calling and talking about it personally, and then offering options for solving the problem. Thus, you can buy time, and you will have the opportunity to solve problems in turn.
Rule 5. Divide and Conquer. I realized a long time ago that I can't do anything alone. Therefore, I distribute responsibilities between competent employees, thereby not only simplifying my life, but also improving the quality of personnel management. Some managers are afraid of a state of affairs in which their employees understand some areas better. On the contrary, I respect competent specialists. Even if they are smarter than me, it is only in one area. For example, I, of course, but only within certain limits - what is enough for me. Therefore, you should not try to understand everything.
Rule 6. Work on your own mistakes. I analyze every day (usually on the way home), what events and circumstances took my time, what mistakes I made, what I managed to do and what I didn’t. Gradually, with experience, you will learn to anticipate events that may affect your routine. So, I noticed that one of the reasons for the occurrence of time trouble was my unwillingness to do unpleasant things, in particular, to call certain people. I regularly postponed such conversations to the last, which led to problems later. Another effective way to identify inefficient use of time is to write down everything you do during the day, down to the smallest detail. Such a list clearly demonstrates where you are wasting time. It is worth conducting such a thorough analysis when it is necessary, that is, when you understand that the day is stretching and you stop doing everything.
Rule 7. Do not rush to earn all the money. I noticed that people who are always busy are not so successful. Note: when we are in a hurry, we can’t even fasten a button the first time, let alone make important decisions. Over the years of leadership, I have learned to periodically stop, take a deep breath, and only then continue on my way - calmly and measuredly (see also: Stop while you work to sharpen your axe.) And for this it is important to learn one rule: you can not try to earn all the money, torn between many things.
- Time management technique: time management in a new way
Stop at work to sharpen your axe.
Canada hosted the annual World Lumberjack Championship. The finalists were a Canadian and a Norwegian. Each of them was assigned a piece of forest. Whoever can knock down the most trees from eight in the morning until four in the afternoon will be the winner. The finalists began to compete, and soon the Canadian heard that the Norwegian had stopped. Realizing that this was his chance, he redoubled his efforts. After some time, the Norwegian set to work. They worked almost simultaneously, then the Norwegian stopped again. He took breaks every hour for ten minutes, and the Canadian continued to work. When the signal about the end of the competition rang out, the Canadian was sure that the prize was in his pocket. However, he was defeated. - How did it happen? he asked the Norwegian. “Every hour I heard that you stop working for ten minutes. How did you manage to cut more wood than me? It's impossible! “Actually, everything is very simple,” the Norwegian answered bluntly. Every hour I stopped for ten minutes and while you continued to cut the wood, I sharpened your axe.
When time pressure requires short letters from employees and do not forget about the main goal
Ilya Rubtsov, Director of Corus Consulting CIS, St. Petersburg
There are moments when the number of tasks that require simultaneous work just rolls over for me. It seems that not only is it problematic to keep them in your head, but it is also impossible to cope with all of them in principle. When this period comes, I use several effective techniques.
Twitter style. There are employees who like to write long and rather complicated letters. If I get this, then I ask the subordinate to briefly, in one or two sentences, reformulate the idea, isolate the essence and write in understandable language. It often happens that, trying to rethink the problem, the employee himself finds a solution - or the problem becomes so simple that you can make a decision or give advice quite quickly.
Rule of three nails. It is better not to abuse this rule, but sometimes it allows you to focus on really important things. The method came from an old tale: three nails are nailed to the wall, and if a task appears, then you hang it on the first nail and forget about it. If the same task arises again, it is transferred from the first to the second nail, and you also forget about it. The same thing happens for the third time. If the task reminds of itself for the fourth time, then it is performed, since there is nowhere to outweigh it. But it comes to this in rare cases, most often the task is either solved without your participation, or becomes irrelevant.
Timer. Many cases are completed later than planned. In addition, each delay affects the execution of subsequent tasks. This situation exacerbates time pressure. For most people, the phone has a timer function that allows you to signal after certain time. This helps to clearly limit the time to complete tasks and not violate plans. For example, I have all my affairs, meetings and events indicated in an electronic calendar, which is automatically synchronized on a computer, phone and tablet. All calendar entries have a reminder for the next task: when it's due, a message with a beep is displayed on the computer and on the phone that it's time to wrap up and move on to the next task.
Filter. Deputies and assistants are very useful, they prepare the necessary information for you, help you complete tasks, save you from unnecessary problems, allowing you to free up time for the main, most important things. For example, when another problem arises that needs to be solved urgently, instruct the assistant to work through and prepare information on the basis of which you can quickly make a decision.
global target. It is important for the director to remember the global goals, the company's strategy. All questions and answers to them should be related to the solution of strategic tasks. To keep these goals in mind, every Monday I take the time to identify key priorities and plan the most important tasks for the coming week as part of the company's strategy.
And one more recommendation on how to organize your working time. With hard work and great responsibility, the mental stability of the leader is very important. And in order to save it, you need to be able to switch off from work. It is advisable to allocate time daily for sports, hobbies and any other distracting activities. This allows you to maintain a balance of energy and restore strength for efficient work.
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Most people usually do not work at peak performance, but in a rather relaxed manner. But if you really care about the results, and not just trying to be "busy", you need to be 100% involved in the work and completely disconnected after.
The same principle works here as with training. To achieve maximum results, it is better to exercise less, but more intensely. Effect of exercise training intensity on abdominal visceral fat and body composition. and then be sure to set aside time for rest and recovery. It's the same with work.
The best results are usually achieved with short intensive intervals of 2-3 hours. Only at this time you need to fully concentrate and not be distracted by anything.
Curiously, unusual solutions often come to mind not when we are sitting at work, but when we are “recovering”. For example, in one study, only 16% of respondents said that creative ideas come to them in the workplace. Characterizing reflective practice in design .. Usually new ideas come up while on vacation or on the road.
While we are driving a car or walking down the street, external stimuli trigger different thoughts and memories in our subconscious. We jump from one thought to another, being between past, present and future. In this state, the brain makes connections and looks for things that we have been doing before.
So when you are "working", be at work. And when you're not working, don't think about it. By giving yourself time to recover, you will get even more done than with continuous work.
2. Don't Waste Your First Three Hours
The first three hours after you start your day are your most valuable time to be productive.
First, our brain (namely, its prefrontal cortex) is especially active and ready to creative activity immediately after waking up Morning-evening variation in human brain metabolism and memory circuits.. While we were sleeping, our subconscious worked, establishing temporal and contextual connections.
Secondly, after a night's rest, we have more reserves of energy and willpower. The Physiology of Willpower: Linking Blood Glucose to Self-Control.. And during the day, willpower is depleted and we experience decision fatigue.
We often hear the advice to start the morning with a workout, but this is not for everyone. Someone intense exercise stress in the morning it may not energize, but rather, leave without strength.
It is best to start the day productively right after breakfast, spend a few minutes meditating and writing in a diary.
Write down goals and plans for the day, as well as anything that comes to mind. This will help organize your thoughts.
Then get to work. Don't go to social networks and in e-mail, immediately take on the main thing. After three hours of continuous work, the brain will need a break. Now is the perfect time to exercise. After training for a few more hours, return to work.
Of course, not everyone has the opportunity to live in such a routine. Most importantly, try to follow these rules.
- To get more done in the morning, get up a few hours earlier than usual, and take a nap in the afternoon.
- Use the "90 - 1" rule, that is, the first 90 minutes of each working day, do your own.
- Schedule all appointments and meetings for the afternoon.
- In the first three hours of work, do not check social networks and mail. The morning should be spent not on consumption, but on creating something.
3. Lead a balanced lifestyle
A balanced life is the key to productivity.
What you do outside of work is just as important to productivity as what you do in the workplace.
Numerous studies confirm that productivity increases in those who exercise regularly. After all, the brain is an organ like any other. And if the whole body is healthy, then the brain works better.
Even what we eat affects our ability to concentrate on work. BUT good dream in general, an integral component of productivity (by the way, you will sleep much better if you get up early and work hard).
In addition, many psychologists believe that "play" is also necessary for productivity and creativity. Psychiatrist Stuart Brown, for example, wrote an entire book about it. He is convinced that the game has a positive effect on our thinking, improving memory and concentration, developing mathematical abilities, creativity problem solving and even social skills The cognitive benefits of play: Effects on the learning brain ..
4. Listen to music on repeat
Psychologist Elisabeth Helmut Margulis believes that listening to music on repeat helps us focus. When we listen to the same song, we usually "dissolve" in it, and this does not allow us to be distracted and soar in the clouds (this is useful to do after work).
This trick is used, for example, by WordPress founder Matt Mullenweg, writers Ryan Holiday and Tim Ferris. Try it too.
For example, using the Listen On Repeat website, you can listen to tracks from YouTube on repeat. And on the Brain Music website there are special collections of sounds for concentration, meditation and relaxation.